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February 09, 2010

 

Round Two: Spend Management vs. Supply Management

My jovial colleague, Tim Minahan, has decided to accept my challenge to a literary dual to the death that debates the merits of Spend Management vs. Supply Management. Alas, before I present my rebuttal, I must first take Tim to task for advertising his blog by announcing it via a traditional newswire service. Come on Tim, what about making blog-related announcements via RSS, and letting the viral word rule? Old syndication will go the way of the Model T in the next decade. Let's work together to hasten it's demise.

But I digress. As Tim danced around the ring in round one of this debate, he spent too much time swinging for the KO, rather than building up a base of blows to tire his opponent. To wit, Tim distills his logic into the following statement: "Spend management is a marketing campaign (albeit a brilliant one) focused on improving internal operations and reducing spend ... Supply management is endorsed by the leading professional association. Spend management is endorsed by a software provider and its partners."

Some of his statement is in fact true -- just not the part Tim wants to believe. Ariba did come up with the term -- and it is very smart marketing -- but it is now widely used by hundreds of organizations, including dozens of vendors and scores of users, to argue for an entire buy-side transformation, not merely improving the procurement function by enhancing what is already there.

Tim argues that "supply management is a strategic discipline focused on optimizing the TCO of external and global supply relationships." A logical statement, but it falls short of changing the business, not just procurement. And it's also overly tactical. Listen, I'll be the first to admit that "Supply Management" is a great term. In fact, I was a member of a three person team that came up with FreeMarkets "Global Supply Management" positioning, following the reverse auction craze. And I remember the analyst briefing when I ran the phrase past Tim to get his feedback. And he liked it even back then.

But I helped to come up with the Supply Management positioning for FreeMarkets back when I worked for a vendor that was razor focused on a single area. And given this, I'll support Tim by agreeing that Supply Management works to describe an incremental improvement to an existing function.

But Spend Management is something bigger. It's about turning a function into a mindset. It's about transforming business process into economics. And it's about changing companies and business worldwide, not just purchasing. ISM changed its name because it was tired of sounding like an association of AP clerks. It needed to sound more strategic. "Supply Management" is more strategic. But it's not game changing outside of purchasing, nor will it capture the imagination of the C-suite in the same way that Spend Management will.

Back to you, Tim.

- Jason Busch

Comments
Ah, a war of terms, I love it. Since I've got a foot in both camps, having been at Ariba and now at Apexon, can I be referee?
# Posted By KB | 5/12/06 8:17 AM
Sure thing, but don't expect a pro-salary for this. And we pay in syrah, not greenbacks (or Yuan).
# Posted By Jason Busch | 5/12/06 8:18 AM
Spend management will capture the imagination of the C suite the same way ORMS did. That term seems to have disappeared, just like Ariba's revenues...
# Posted By Kevin Miller | 5/12/06 9:38 AM
Spend management is not just about Ariba anymore -- they introduced the concept, but now it's out there in the market, and many others are using it, including direct competitors.
# Posted By Jason Busch | 5/12/06 9:48 AM
Yes, but the same thing occurred when Ariba first introduced the ORMS term. Some analysts & point solution competitors started using the term. Spend management feels like a retread of ORMS.
# Posted By Kevin Miller | 5/12/06 11:01 AM
Fascinating debate. Lot of folks, particularly many developers and (and ironically) some salesfolks dismiss terms like "spend management" or "supply management" as marketing spin. A properly chosen term can help frame the discussion in the minds of buyers, depending on what you are trying to sell. Taking a leaf out of the political tree, if you are a republican and you want less probate taxes, you call it "death tax" and if you are a democrat and you think the wealthy should pay a fair share, you call it "estate tax".

Instead of focusing on the term, I would submit focus on the need. What do customers care the most about? Having a complete ability to manage their spend adjusted for supply risk or having a complete ability to manage their supply adjusted for spend efficiencies?

Drawing a parallel from the world of personal finance, some money managers say they manage their customers money, provide better than market returns, taking into account market risk. On the other hand, some others say they completely manage market risk and sell annuities and CDs providing lesser returns than equities. To me spend management feels like money management, and supply management feels like risk mitigation.

Feels to me both terms have their place in the business world depending on what the customer needs are and what vendors are trying to sell...
# Posted By 1goingglobal | 5/13/06 11:02 PM
I agree that both terms have their place. Heck, I'll even take partial credit for popularizing "supply management" as an area where vendors deliver solutions. But the question to ask is which one belongs as a subset of the other, given how the overall procurement market has transformed itself in recent years. Risk matters, yes, but spend matters a bit more in my book, the further up in the organization you go. Stay tuned as the debate continues ...
# Posted By Jason Busch | 5/14/06 11:36 AM
I've posted some stats on the popularity of various names of the profession at http://www.NextLevelPurchasing.com/blog

Enjoy!
# Posted By Charles Dominick, SPSM | 5/18/06 10:05 AM
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