New Research: Surround Strategies to Get More From Existing ERP, eProcurement and P2P Investments
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As a new entrant into the already crowded space of e-sourcing during a major economic downturn, it certainly makes for interesting times. After persevering though our first year, we can see many factors actually in our favour (and of course many against, but let's focus on the positives).
First, procurement continues to gain visibility within organisations, as we know that an efficient procurement strategy can mean the difference between profitability and receivership. Having been both an engineer and a buyer, it is pleasing to see these professions gaining more traction at a board room level, although still maybe not as much as we'd have liked.
Earlier this week, CombineNet released the highlights of a recent study on sourcing events using their self-service technology including the types of flexible/expressive bidding fields procurement organizations are using across different event types and categories. The findings are, perhaps, the first data-driven samples we have to suggest how companies are adopting advanced sourcing and optimization tools such as CombineNet alongside traditional e-sourcing and reverse auction approaches. Last week, I had the chance to talk to CombineNet -- in full disclosure, it was on a conference call after a second Old Style at Wrigley while watching the Cubs destroy Prince Fielder and the rest of the Brewers -- about the study before it was announced. During our conversation, I learned the sample size of their analysis was based on data from 47 companies representing some 500+ events in the past few quarters ("most in 2011").
One thing that stands out in using Rearden's new Ketera E-sourcing tool is the ability to hide or embrace (albeit in a relative manner) complexity in creating an RFP or tender structure. Consider that when scoring bids, it's easy to breeze over different section elements or profile criteria. Or you can enter (through an elegant interface that's super easy to use without training) an approach that creates flexibility around weighting different attribute elements in either a sum (total) manner based on the relative important of each question or on an equal-weight basis. Moreover, help-boxes and related information pop up to signal changes in your RFP structure to fully explain the results of a given click or action (e.g., explaining to the uninitiated what the "weighted average" option does). Yes, many other solutions have this capability already (we know of over a dozen). But Rearden's execution is one of the best to date for this type of feature; guiding inexperienced users through the process and masking all elements of complexity if required.
Thomas recently had the chance to spend an hour demoing Rearden Commerce's new e-sourcing tool. For those who don't know Rearden, they acquired Ketera last year, and the latest sourcing toolkit represents the next release of a Ketera solution. But it's one that flexes its muscles in a range of new ways. Previous iterations were too support-intensive, too complex/complicated despite only basic underlying functional capability. The new solution is clearly user-friendly. In our view, after playing around with the interface and walking through the nuances of RFX creation and analysis, there is no excuse for buyers to not execute or suppliers to not participate in online sourcing activities.
In the first rant in this series, I proffered an opinion about how the Spend Management P2P technology landscape might look in 2013. Today I'll turn my attention to the e-sourcing and related category management, advanced sourcing and commodity management software markets. For those who track the e-sourcing market closely, I think you'd agree that the area has seen some seriously good progress in the past five years. I personally remember when most of the tools out in the market (including FreeMarkets own self-service toolset) were pretty pathetic. Less than a decade ago, e-sourcing apps crashed during events on an all too regular basis, had inconsistent features, were somewhat intuitive (at best) and were designed almost exclusively around negotiation itself with far greater limitations for broader category, commodity, data and vendor management. And lest we forget, many companies built business cases for investing in e-sourcing and ended up using tools far less than they ever intended, thereby wasting their money (or at worst, damaging supplier relationships because they relied on reverse auctions alone as a crutch for poor negotiation and vendor management skills).