A Busy Week on the Spend Matters Research Front
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An increasing number of companies also use spend visibility as a means to support other initiatives, including supplier diversity reporting, rather than have individuals and small groups tackle these processes independently through different platforms. (The exception to this is in the case of multi-tier reporting requirements, which few spend analysis platforms support without significant customization). If we look at spend analysis independently today, what is the best way to segment the landscape and the various providers within it? Whom should companies shortlist?
With groundhogs demonstrating so many occasions of predictive inaccuracy, perhaps the KPI for the arrival of spring needs to be based upon more robust data. Since Punxsutawney Phil is correct only a little more than one third of the time, maybe the performance measure needs to be defined more clearly; in any case, how can you base the prediction of such an important event on the shadow of a rodent soothsayer? Besides, if you apply Six Sigma tools, you may find that there is too much variation in the conditions outside Phil's burrow. Or, Phil himself probably needs a Gage R&R (gage repeatability and reproducibility) to ensure that his measurement system will produce reliable results. Perhaps Punxsutawney Phil needs to be replaced, possibly by automation, as suggested by PETA, who would prefer a cruelty-free robotic groundhog. But KPIs should be based upon an organization's own goals, not on those of other organizations, such as PETA.
Now that we have some baseline data on Phil, we can begin to set some targets for improvement. We probably need to put in place some performance-improvement incentives, or a "carrot" approach, if you will. I'm not sure whether groundhogs eat carrots, but they do like sticks, suggesting the "stick" approach instead. If performance incentives do not prove effective, we should consider outsourcing Phil's job to lower-cost counties in Pennsylvania, or following through on the automation threat. It's a global economy, and predicting spring does not need to be performed by high-priced local rodents and their fancy top-hatted protégés.
One of the questions asked by some of Spend Radar's channel partners (and customers ) when first hearing of the tool is simple: does the world really need another spend-classification and -analysis product? Aren't there enough already? The answer to this is not as simple as it might seem. Yes, there are far too many products on the market; even the ERP providers have gotten around to finally releasing decent stand-alone offerings that include both the cleansing/classification and analytics bit. But few, if any, new providers tackle classification at the core of their offerings first, delivering a solution focused on simplicity of execution (making the hard stuff look easy), transparency, and flexibility. That is, of course, until Spend Radar launched out of the starting gates at a speed steadily ramping up to a breakneck pace only a few quarters past its incorporation date. But what caused Spend Radar to gain traction so quickly, especially considering that solid, albeit more complicated, solutions (e.g., transactional procurement providers like Coupa) had such a challenge with revenue growth early on?