spendmatters
 

May 21, 2012

 

Contract Management for the Frugal: Upside Unveils New $20/Month (Per Seat) CM Toolset

Late last week Upside Software unveiled a new, inexpensive SaaS contract management solution designed to provide basic capabilities to procurement, legal and commercial organizations. According to the announcement, "UpsideLive LITE is a new SaaS offering that focuses on simplicity and offers contract management functionality that was built for everyday users. Users can start creating and managing contracts almost immediately and be able to search, report and get reminders for under $20 per month. For a company with 30 users, it's only $220 per month." Potential customers of this platform should be aware that once it's deployed, that they can easily migrate their data and upgrade to Upside's enterprise contract management offerings. Given this, what this new offering really feels like, in my view, is a gateway drug designed to get organizations hooked on what a contract management system could do for them, paving the path to upgrading into a new class of solution. It's a smart strategy, in Spend Matters' view.

That's because even on a permanent stand-alone basis, without an upgrade path, organizations could find this low-cost contracts solution one of the best investments they could make in the Spend Management sector (unlike Ariba, which also provides a lower-end offering for contract management that you can sign up for over the web, Upside's price points don't skyrocket when you add multiple seats). One thing that is curious about this new offering is that traditionally, Upside has been known as a premium (and usually expensive) solution in the contract management market. Yet the vendor clearly sees a chance to not only move down market with this offering, but to potentially reach customers who may sign up to the more powerful enterprise offerings.

I asked Ashif Mawji, Upside's President and CEO, why they released the solution given this context. He told Spend Matters, "There's a large demand for clients who want to see proven results in terms of what contract management software can do. Knowing that any investment they make in terms of loading contracts and data entry will not be wasted as they have an opportunity to upgrade very easily, is a huge selling point." Who are the likely users of UpsideLive Lite? Ashift noted that "we see this offering ideal for large businesses that want to start small and try it out with minimal risk and cost as well as those in the small/mid market who need a better solution to manage their contracts and related activities. This offering is also ideal for those who are not yet 100% sold on SaaS. There's an easy mechanism to upgrade and move to a behind-the-firewall deployment, again with no impact to what's already been entered into the system."

If you've been on the fence about trying contract management, it's our recommendation to climb down, put both feet on the compliance ground, and give UpsideLive Lite a try. At these price points, you have nothing to lose.

- Jason Busch


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Comments
sparky's Gravatar I love it when vendors tell you that "you can easily migrate"...such nonsense. Boy - you seem to hate Ariba and are simply unable to comment neutrally about them ever. There are many vendors who charge you more when you add seats or migrate to another level of solution...as though that's a bad thing. If you get value in business - you should pay for it. No?

At the end of the day - if the prices are to low then theses small companies represent risk and it sort of hard to explain to your risk officer that we have our vital business agreements stored with the smallest - lowest cash flow supplier out there...what risk is there in that?
# Posted By sparky | 2/11/11 7:38 AM
Jason Busch's Gravatar My beef with Ariba regarding their web-based sign up/trial for Contracts / Sourcing is the magnitude in which the pricing increases if you add seats and after the teaser period (walk through the site and try it yourself, or look at the example I showed in the other post). The entry pricing is a teaser, followed by a price increase on a log scale. In the end, UpsideLive Lite could end up being 15-20X+ less on a monthly basis.

From a risk standpoint, Upside is an extremely stable company and I reckon has the largest revenue associated just with contract management in the market today. Even though I don't interact with them on a frequent basis (just a few times per year from a briefing standpoint, and the occasional social get together), I've come to have tremendous respect for what Ashif and his team have pulled off, bootstrapping a start-up into a dominant player in a critical niche that beats the pants off most everyone in the CM market (and no, in case your curious, we do not work with them commercially).

Regarding Ariba products in general, at the right price, in the right area, they can provide invaluable solutions. Just don't be misled in paying a premium for their solutions, contract management or otherwise.
# Posted By Jason Busch | 2/11/11 9:10 AM
Upside Marketing Group's Gravatar It's true that while there are statements made like "easily migrate" and it may not be that easy, in this particular instance, because it runs on the exact same platform, it truly is an easy migration. From a technical standpoint, all the data is housed in the same application as Upside's full service CLM product, and the UpsideLive LITE is simply a new "skin" on top of an enterprise grade CLM solution that allows for much easier contract management. So, when an organization is ready to upgrade, they get a new URL (but the same id/pw) and off they go. This is indeed an easy migration in our opinion.

To address the "lowest cash flow supplier", well, it would be best if you did take a look at the Awards page of Upside. You will see that it's ranked #1 by the various analysts, Canada's 50 Best Managed companies (as evaluated and ranked by Deloitte, CIBC and others), won industry awards and other unbiased and credible recognition. Not to mention, it has customers like HP, Microsoft, various governments, Vodacom and others. It has about 300 customers, made up of the top names in each industry. Surely, some of these large companies have proven procurement practices that validate supplier financials and viability before they trust their contract management to them?

http://www.upsidesoft.com/Upside+Software/About+Us...

The facts do speak for themselves... It's best for all to do a complete due diligence to form an accurate opinion.
# Posted By Upside Marketing Group | 2/11/11 10:11 AM
Johnny Good's Gravatar Yes, all those 'awards' have been submitted by the 'marketing' group in Upside. #1 at what? best employer? ha! don't make me laugh, everyone knows in Edmonton is the worst place to work for IT. With the worst CEO in the city and it's ever emptying 'yes-men' group vanishing, it feels like it's finally pay time.

You reap what you sow.
# Posted By Johnny Good | 3/7/11 3:09 PM
Withheld's Gravatar Johnny, being negative is the easy and cowardly way to go through life. Ever hear the term 'life is what you make of it'? Well, so is work. Upside rewards valued employees who work hard, are positive, and loyal to the company. If you think your negative attitude would be rewarded anywhere, you best think again. Sometimes it is best to look inward before criticizing others. Upside is in fact a great place to work for those who are actually willing to work. All the best Johnny.
# Posted By Withheld | 3/8/11 10:46 AM
Johnny Good's Gravatar Aha. You forgot to add "and also need to be liked by the CEO, otherwise you're toast".

Enjoy the fruit of your work there and let me know when you will finally be rich when you cash "Upside stocks".

All the best to you too, sincerely.
# Posted By Johnny Good | 3/9/11 5:02 PM
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