spendmatters
 

February 09, 2012

 

Harley Davidson's Top and Bottom Line -- Might More Creative Spend Management Be the Answer

I'll admit, I've never quite understood the appeal of Harleys. Why would anyone spend the kind of money they charge for a motorcycle that accelerates more slowly than Lance Armstrong, sounds like someone had too much Indian food and stuck their derrière up to a bullhorn and has a historic reputation for (un)reliability that makes Peugeot look like a Honda in comparison (I know they've solved that last part). But seriously, what's the appeal, especially when Honda and BMW deliver vastly superior touring bikes? As an aside, I write this as a non-bike owning neutral party (but as someone who was a few days away from having one grandfathered into a marriage).



Alas, while I don’t "ride", I do know a thing or two about Harley's procurement practices from hearing things over the years and living ninety minutes South of HQ. And one thing is clear: it's cost cutting needs are not keeping up with falling revenue. According to Harley's most recent quarterly results, the company is "lowering shipments" and "cutting its workforce" as a response to declining volumes. Which is not surprising if you consider that "In the United States, the company's biggest market, retail sales of the company's bikes tumbled 35.1 percent from the year-ago period."

But might Harley be missing out on other opportunities to cut costs and even further improve quality on the sourcing side? Perhaps. In the past, Harley Davidson was knocked by loyalists for buying "cheap Asian parts" as someone once put it to me. They've gotten the quality control, for the most part, under wraps. But from what I've heard, their decisions in certain direct material categories of spend (e.g., make/buy, global source vs. local source, supplier development, design for cost, etc.) leave open what are probably a good many opportunities for savings. Granted, they've done a lot on the indirect side over the years, so not to knock them there. But while their market is a cult thing, there's nothing cultish about significant opportunities to reduce costs and helping to bring Harley pricing more inline with the competition while also preserving margin -- and keeping that trademark sound that I'll never quite understand.

- Jason Busch


Commodity Edge Conference

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Tony Bertolini's Gravatar I don't get it... on one hand you cite examples that you feel Harley should address and then you immediately nullify them ("I know they've solved that last part" and "they've done a lot on the indirect side over the years"). People who ride (buy) Harleys aren't looking for cheap... they want to own an iconic brand and experience riding in a way that no other brand provides. That Harley has had to scale back production to meet demand is the smartest thing they could do given the depressed market. Prior to the current economic crisis Harley had over twenty years of growth and profitability. Why mess with a formula that has worked for so well?

I know you don't get it, being a non-rider. As the saying goes, if I have to explain you wouldn't understand.
# Posted By Tony Bertolini | 7/16/09 1:15 PM
Tony Bertolini's Gravatar I almost forgot to mention the other obvious fact... you have never ridden a motorcycle let alone a Harley. How can you offer the opinion that Honda and BMW offer "vastly superior touring bikes"?

And I won't even go counterpoint with you on your other points because the exaggerations are outlandish.
# Posted By Tony Bertolini | 7/16/09 1:29 PM
Jason Busch's Gravatar I have been on BMWs before (prior to this marriage thing), but everything else you suggest about me is correct (no argument there). The point of comparison comes from a number of friends who are serious riders. I won't even attempt to go toe-to-toe with you on the nuances of the ride (everyone can have their own opinion). But I do know a quite a bit about supply chains including demand drivers (and monopoly markets). If you're De Beers, you have the ability to control the market (by buying and selling to keep the price afloat). But Harley can't do that. The resale market is suffering big time (per a number of recent stories). Cutting back on production is one strategy, but a potentially damaging one if Harley loses share to others. But coming to market with newer products at more realistic price points without hurting the brand is another. The key is focusing on cost management.
# Posted By Jason Busch | 7/16/09 1:43 PM
Gregg's Gravatar Buy a KTM.....
# Posted By Gregg | 7/17/09 7:11 AM
Bob Ferrari's Gravatar Jason- as much as I respect your thought and perspectives, I've got to disagree with you on your Harley commentary.

I am also a "non-rider' so I defer to those who can comment on the performance attributes of Harley vs. others.

I do however understand product marketing and supply chain strategy principles. I have to agree with Tony B. that Harley has and remains an icon in its market. It seems to me that Harley riders are a loyal breed, and Harley has done a magnificent job of building a following of brand loyalty, that is being passed from generation to generation.

So why would you suggest that Harley take the risk of outsourcing direct materials to lower-cost vendors within low-cost regions? I can think of many added risks not only in potential quality, but IP as well.

In my view, Harley's problems lie squarely in the effects of a severe recession that is destroying consumer discretionary purchasing power. Those that can still afford a Harley, expect a bike that has all of the quality and engineering tradition of the brand.

Bob Ferrari
# Posted By Bob Ferrari | 7/17/09 7:46 AM
HA's Gravatar How about if Bentleys, Mercedes, BMW, Porsches were all made with cheaper parts from LCCs? Lexus maybe a comparable car as a Mercedes, but consumers buy the brand.
# Posted By HA | 7/17/09 11:44 AM
Jason Busch's Gravatar Everyone can run me over with their hogs for critiquing Harley and maybe that's fair given my "outsider status". But don't discount what I'm recommending outright. There are many successful examples about exploring alternative ways of building less expensive products with high-end brands through creative supply / outsourcing / sourcing arrangements.

Take the Porsche Boxster as an example. See:

http://www.valmet-automotive.com/automotive/cms.ns...

http://auto.howstuffworks.com/porsche-boxster-hist...

Another top of mind example I know is Miele (both German and Chinese production depending on model and price point).

# Posted By Jason Busch | 7/17/09 11:51 AM
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