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February 08, 2012

 

Top Ten Reasons Accenture is Pulling the Plug on Tiger

In consulting circles, it's been hard to meet someone in the past few weeks without cracking a Tiger Woods and Accenture joke ("Infidelity. Delivered.") Given the rising tide of jokes tied to the Accenture brand, it felt like it was only a matter of time before Accenture pulled the plug on its marketing relationship with the golfing legend, a partnership that was linked at the hip with the firm's overall marketing strategy. From PowerPoint presentations to boozing it up with top clients at The Masters, Accenture practically defined its entire marketing efforts around Tiger’s image.



But as of Sunday afternoon, the Accenture/Tiger relationship is no more. According to Accenture, Tiger is “no longer the right representative … [due to the] circumstances of the last two weeks." Specifically, "After careful consideration and analysis, the company has determined that he is no longer the right representative for its advertising.” But what are the real reasons Accenture is pulling the plug on Tiger? Below, we present our hypotheses, derived in part from a supply-side bias:

  • 10. It was clear that Tiger’s sourcing approaches left much to be desired -- this is someone who should know the difference between the "strategic" quadrant vs. the "leverage" and "automate" ones in a sourcing 2 by 2. Or we would hope.

  • 9. "Go on, be a Tiger" would now work well when selling to 20-something aspiring male executives –- but fails horribly when not accompanied by Viagra when pitching the typical Accenture middle-aged clientele.

  • 8. We should all know the supply risk involved in having too many suppliers at one time –- especially on a global basis.

  • 7. Because golf metaphors are simply not apropos at the moment (e.g., keeping it in the fairway, moving to a stiffer shank, clubbing down, getting a hole in one, etc.)

  • 6. Tiger’s focus on multi-echelon push vs. pull (or was that supply vs. demand?) -driven supply chains ran counter to the lean thinking espoused by Accenture on the subject.

  • 5. Accenture partners, who are known to have a high divorce rate (like partners at all major consultancies who are on the road non-stop), did not want to be reminded of their own situations. Moreover, they did not want to be reminded how much fun they might have had prior to getting divorced versus simply being away from their family 200+ days per year.

  • 4. Accenture's supply-chain group was upset that Tiger was not rationalizing his supply base properly when it came to his dalliances.

  • 3. Because Accenture already gets enough bad press (as do other firms) around the outsourcing of jobs, let alone the outsourcing of, well…

  • 2. Accenture's strength in installing "relationship partners" in key accounts runs counter to a transactional sales approach implied by Tiger’s behaviors.

  • 1. Because "what you did" actually matters much more than "what you do next."

- Jason Busch


Commodity Edge Conference

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Comments
Robert Cross's Gravatar It is hard to decribe how angry I am over Accenture decison to terminate their relationdhip with tiger Woods. It is a question of the old equation of E+E, Ethics equals Economics and they are apparently interchangrable for this company. Their self-righteousness is only a subterfuge for there finanical gain in an attempt to distance themselves from Mr.Woods. This company has no prinicples, where is their sense of duty, responsiblity and caring when the chips on down? Maybe they should consider what loyality represent when doing the right thing. I an 83 years old and a veteran of WWll and gave never written a letter like this,plus I can't stand the game of golf, but feel their decision is indeed a travesty
# Posted By Robert Cross | 12/13/09 6:30 PM
Lisa Reisman's Gravatar I also disagree with Accenture's decision to pull the plug on Tiger, but perhaps for different reasons:

1. Pyramid model - As a highly leveraged, um, uh, spokesperson, Tiger could probably run train the trainer programs on this concept
2. Bait and switch - Forget the bait, it's the switch part that he does better than anyone
3. Working with Greenbeans - Tiger appears to show great competency in working with younger subjects and molding them to his liking
# Posted By Lisa Reisman | 12/13/09 8:15 PM
Duncan Jones's Gravatar The Accenture ads at Heathrow are extremely annoying, and I'll be glad to see them go. Apart from the trite slogans, what is really irritating is the reminder that some people are playing golf in warm climates while I'm off to, for example, a software vendor event in freezing Boston. At least this recent trip was enlivened by looking for which poster is now the funniest. My favorite was :
"You never know when new opportunities will arise".
# Posted By Duncan Jones | 12/14/09 1:24 AM
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