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July 24, 2008

 

Sapphire Dispatch 3 -- Widgets and Dashboards

I've got to hand it to SAP. There are more creative ideas coming out of the SRM group than I've seen from many best of breed vendors recently. And one such concept revolves around cool little "disposable applications" and interfaces that they're planning for the future. Now, none of these tools are available just yet, but SAP is showcasing in SRM 7.0 what it terms widgets, as one example. Widgets are light-weight applications developed either by SAP or anyone else who wants to build them that provide visibility into data without having to log into an SAP application. Their technology framework might allow, for example, a workflow approval widget that enables a manager to sign-off on a purchase without having to go into SRM. Another widget might provide instant visibility in a browser or mobile device into maverick purchases, showing who is buying off contract within a company. Yet another might provide RFX negotiation values by showing a manager the total awarded RFX negotiation values for a category, supplier or category manager based on the activities of the purchasing group.

Another example of where SAP is headed down the path of data accessibility and slick user interfaces comes in the form of BI-driven dashboards courtesy of the Business Objects acquisition. One example they demoed was a JV-Kelly-esque dashboard focusing on RFX information, savings potential and spend leakage/compliance (including the ability to dynamically include and drill-down on cost break-down information, total cost data, payment terms, minority status, etc.) Another was a dashboard integrated with Crystal reports showing a slider that allows a user to understand the competitiveness of suppliers based on changing volumes and different supplier offers. All in all, quite cool. And proof that there is innovation -- and even a focus on data visualization and actual business needs -- lurking in the halls of ERP vendors.

- Jason Busch

Comments
Dashboards aren't creative, they're dangerous!

http://blog.sourcinginnovation.com/2007/11/29/the-...

They need to dump the dashboards and focus on improving the usability of Business Objects so that users can do the BI they want to do on the extensive data in their SAP installations - and do it quickly and with ease.

Or, at least, that's my viewpoint!
# Posted By the doctor | 5/5/08 4:32 PM
Dashboards are dangerous to technologists because they represent a partial view of information under the guise of modularity and the ability to drill into the underlying content. But from a pragmatic standpoint -- especially for managers and executives -- I believe they're invaluable. Do I sense a cross-post debate coming on?
# Posted By Jason Busch | 5/6/08 5:21 AM
Michael,

Are you also cynical when it comes to the business value of widget concepts? To me, it's similar to a disposable spend cube ... thoughts?
# Posted By Jason Busch | 5/6/08 5:30 AM
Jason:

I personally don't care for widgets ... but there is a difference between a tiny application designed to do one specific task in a useful manner and a dashboard that doesn't deliver on its promise (to give a real reading of business (process) state).

So, no, I'm not as cynical when it comes to widgets.

M.
# Posted By the doctor | 5/6/08 7:11 AM
Ahhhh, the "Wizard of Oz" approach of software development. Create a bunch of slick widgets that on the surface look cool but actually serve little pupose. All in an attempt to hide the big elephant in the corner of the room (delayed releases, giant gaps in core functionality, competing functionality in acquired applications, bugs that move from release to release, etc).
# Posted By Jason Dombrowski | 5/7/08 6:45 AM
The big elephant ... or the dead moose?
# Posted By Quizzical | 5/7/08 10:59 AM
Dead moose I suppose it more appropriate.

These enterprise software companies need to put more focus on their core competency and functionality and leave the widget development to the Facebooks of the world.
# Posted By Jason Dombrowski | 5/16/08 6:06 AM
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