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February 09, 2010

 

Vista, Office and Outlook 2007 are a Nightmare

Hey, category managers in charge of IT spend. Want to make yourself a friend of the business for life? I've got a secret for you: don't rubberstamp your CIO's decision to upgrade to Vista or Office 2007. In fact, tack on a big "reject" to the request or the requisition. And don't do it to save money. Do it to save your hide.

Having spent approximately 25 of my last 40 waking hours trying to get Vista and Office 2007 to perform at the level of my previous operating system and desktop environment, I can honestly say that it's an absolute travesty that Microsoft would have released such a half-baked product, having put billions into its development. In fact, my friends, colleagues and clients will probably attest to my slower than average response rates via email recently (I simply have not had the patience or the time to write emails while the new composer catches up with my typing).

Here's a little backdrop in case the Microsoft blog readers and commenters -- yes, they actually have a group that read and try to spin negative blogs -- try to apply their marketing magic to this post. First, I'm running Vista Business and Office Professional 2007 on a brand new $2800 Dell M1210 notebook (about the fastest small notebook you can buy) with 2GB of memory and just about every upgrade. Second, I am not a gamer and my hard drive is only about 25% full (even with all of the file migrations). Third, Vista Business and Office 2007 Professional was shipped in an OEM agreement on the Dell (so in theory, Dell should have tested it as well).

The problem -- which is absolutely inexcusable -- is that Office 2007 (Outlook, specifically) crawls, even on this superfast machine. The hard-drive is also constantly in motion, slowing things down even more. I'm not alone in these observations. You can read other Office 2007 horror stories here and here. Despite a small .PST file -- I reduced mine from close to a gig to less than 150 MB -- my Intel Centrino Duo-driven notebook chugs along like a 386 trying to run an application originally written for a mainframe system. Even such tasks as composing a simple email are delayed by a few seconds before my typed words ultimately appear on the screen (and send / receives and related activities take an eternity).

As a somewhat technical person, I've followed just about every fix recommended, but still the performance is completely unacceptable, even on a machine that is at the higher end of what Vista will ever run on this year and next. As of tonight, I plan to "downgrade" back to Office 2003 and XP. I'd also like to send Redmond an invoice for my lost productivity, but alas, monopolies such as MSFT would probably laugh at such a thing.

Still, if I can discourage companies from taking the plunge based on my experience, at least I will have saved my fellow procurement and operations brethren from Vista and Office 2007 hell. If IT comes knocking -- or you have plans to integrate your ERP SRM environment with Office -- tell them to read this post before wasting a minute on Redmond's joke of a product.

Update: I followed the advice of a comment to uninstall the Cyberlink Outlook Addin and things have improved. It is now marginally acceptable (and Safe Mode flies at the old rate of Office 2003). But even now, Outlook 2007 is still not close to the performance of Outlook 2003 on a two year old machine. However, at least it is workable (with every possible feature, viewer, and the indexing turned off). When I have more time to figure out the trouble ticket with Dell next week, I'll probably end of downgrading to XP and Office 2003 just to improve the performance or I'll send back the machine under the 30 day warranty. But now at least I don't have to rely on my web mail for the rest of the week. Alas, I will now say that Outlook 2007 in Safe Mode finally gives Outlook 2003 a run for its money in the speed category. Bench test, anyone?

- Jason Busch

Comments
Phew saved me hours of pain, I'll stick with 2003 for now.

I take it that running with Aero turned off doesn't help the situation at all? It sounds more like it is just broken
# Posted By Ross | 2/27/07 7:55 AM
That's why, after not having read a single good review or heard a single good thing from colleagues who had beta test versions, I switch to Mac. In a pinch, I can fire up XP in VM mode in Parallels if I really need a windows environment (and it runs faster on the Macbook Pro then on my high-end 64 bit AMD Athlon-based Compaq laptop that is barely over a year old), but the Mac OS and apps have worked fine for two months now.

So, if you want to be a hero - tell them to go Mac. Furthermore, I hear the new server / XRaid combos are going to leave Vista/Raid storage networks in the dust. (Linux is also an option - but you might need a few extra IT guys.)
# Posted By Michael Lamoureux | 2/27/07 8:01 AM
The problem appears to reside with the integrated search and indexing capability of Vista / Office. But even turning this off does not solve the problem (it speeds things up, but not much). I've played around with closing windows, views, etc. and every little bit helps, but even after all of this tinkering, the only way to speed up outlook 2007 to a level approach 2003 on my old machine is to start in safe mode. But then, why did I buy it!
# Posted By Jason busch | 2/27/07 8:19 AM
I had a CDW guy warn me of this problem just last week before shipping my new Lenovo thinkpad (also 2GB memory and 2GHz core duo processor) - he recommended staying with XP and Office 2003 for now, which I have done.
# Posted By Mark Usher | 2/27/07 8:36 AM
I've gone with Dell for too long to not get advice outside of the base hardware config (though the machines have been great) ... but it's worth paying the premium for CDW to get the on-the-ground G2. The set-up you ordered is identical to mine. The added cost for CDW paid for itself many times over for you.
# Posted By Jason Busch | 2/27/07 8:43 AM
Sorry to hear of your trouble. Just to let you know that it isn't universal, my upgrade to Vista Business and Office 07 has been prety smooth apart from nvidia display driver issus on my Dell D620. I have 2G RAM and a core duo 2ghz, and the system is 10X faster than XP on application launching and general feel. I'm also using a 2G readyboost USB key. I don't doubt your difficulties, and definitely get the feeling from reading many things that Vista was still 6mo from finished, but just wanted to let people know it isn't always a horror show. (BTW: I did a clean install.)
# Posted By Craig Danuloff | 2/27/07 9:03 AM
I think you have the wrong title. Even if what you say about Vista and Outlook is true (I agree with the comment before mine, not universal), Office 2007 is a different story. I tried Beta 2 on a Sempron 3000+ with 512 Kb Ram and it ran very good.

The new ribbon menu can be tough to get used to, but it is designed to let you use ALL the features of Office. It IS more productive, specially Office.

Personally I will upgrade Office, not Vista though.
# Posted By Diego | 2/27/07 9:11 AM
I did an install of Vista and office 2007 on my 2 year old, 2GB, 3.2 Ghz machine and it's flying. I LOVE it and can't go back to XP.

Sorry, you're having difficulty, but between Aero and the new UI in Office, I'm WAY ahead of where I was.
# Posted By jer979 | 2/27/07 9:54 AM
How odd. Both Vista and Office 2007 are very fast on my 2 year old Dell 9300 with a Pentium M and a GB of RAM. Perhaps you're doing something wrong.
# Posted By faceoftheearth | 2/27/07 9:56 AM
Same computer (xps), less than a month old, exact same problem. I was beginning to think it was user error. Thanks Jason. Lets hope a solution is found...
# Posted By Jeff Mangan | 2/27/07 10:06 AM
I'm running Vista and Office 2007, on top of that I'm also running Visual studio, I have no problem. I'm running on a Toshiba M7 with Dual core 1.83 G, with 2G RAM. It's running fine and I'm happy that I left XP and went to Vista.
# Posted By jacky | 2/27/07 10:30 AM
I have to agree with Diego above. I'm in an exchange environment at school running Office 2007 beta on Windows XP. I can't believe how slow Outlook 2007 is, but the rest of Office has been a dream. I think it represents a significant improvement in UI design and usability.

It will be a sad thing if Outlook's woes slow down the switch over to the otherwise stellar Word, Excel, and PowerPoint 2007. I don't even open Outlook anymore. I just use the school's Web-based exchange interface.
# Posted By mrshll | 2/27/07 10:50 AM
Hey Jason, did the Microsoft "plants" make some of these comments? No problems whatsoever? They are smoking something in Redmond. After spending 24 hours with you and your darn little notebook didn't you remember the old adage you should be on the leading edge, not the bleeding edge? Oh wait a second, scratch that. We're talking about Microsoft.
# Posted By Lisa Reisman | 2/27/07 11:01 AM
I made the Vista/Office 2007 upgrade on a Dell D810 (2Gb, X600 graphics) and there are some notable times where things seem to pause and the disk spins a while. It has gotten less obvious over time and after a couple weeks things seem to be working about the same as I remember on XP. Perhaps it is the Search functionality indexing everything in the first few days to make Search faster in the long run. Some of the usability "fixes" are less than obvious in the Office environment (where's the File menu?) an Windows Explorer (don't like the new way file paths are rendered to the user). But I do like many of the new features. I did turn the UAC stuff off (does that make me a bad person?).
# Posted By Bruce Abernethy | 2/27/07 11:22 AM
Thanks for sharing - I thought I was the only one going nuts about Office 2007.

I run mine on a 2G RAM Dell D620 (brand new) and when Outlook checks for mail - all I can do is take a cup of coffee, but the keyboard is not recording my strokes.....
# Posted By Flemming | 2/27/07 11:31 AM
I'm running Vista and O2k7 on a Dell Optiplex GX620 with no slow down at all.... maybe I'm just lucky like that.
# Posted By Micah Rowland | 2/27/07 12:35 PM
I am running Vista Business x64 and Office 2007 Enterprise on a Dell Optiplex 745 and LOVE it. Everything is running well for me and my coworkers. No slowdowns and the new Office UI is great.
# Posted By Nathan | 2/27/07 1:02 PM
Sorry to hear you're having problems with Vista and/or Office 2007. However, you're wrong to assume that others will have the same problem. I have 5 machines running Vista and Office 2007 with none of the problems you describe.

Most likely you have an incompatible driver or application. It's unfortunate, but those things happen when a major release like Vista comes around.

Vista is easily far faster than XP on my laptop, which is a Macbook Core 2 Duo, 2GB machine. And Outlook 2007 is much more responsive than 2003 ever was. Outlook 2003 had a tendency to lock up the UI while it was waiting for a background task to complete. Outlook 2007 has almost entirely eliminated that problem.
# Posted By Brandon Paddock | 2/27/07 1:34 PM
So if I find my instance of Office 2007 running on Vista on my Tecra M5 to be perfectly snappy, then I'm a Microsoft plant? But if I love my Ubuntu and think my combo of Zoho and OpenOffice is more than just good enough then I am keeping it real? Sounds like both camps are the same kind of douchebag.
# Posted By Orso Ihaveread | 2/27/07 1:48 PM
I am running Vista on a few machines, including Sony laptops with only 1.2GHz processor and 512MB RAM - yet it runs noticeably faster than XP used to. The same applies to Office 2007 - runs fast and smooth with no issues whatsoever.
I have had absolutely painless experience with Vista on three laptops, two desktops and two UMPCs, as well as different computers in the office. Not a single negative experience - and no, I am not a Microsoft "plant" or anything else of the kind.
# Posted By Bruno | 2/27/07 2:03 PM
I haven't upgraded myself, but I was perusing the local CompUSA looking for technology that I wanted in action so I could then go buy it elsewhere at a reasonable price when I happened upon their demo machiens with Vista and saw much the same problem. Besides the interface taking a little getting used to, everywhere a text box was supplied, not just office, seemed pretty slow in reacting. I was hoping this was just the fault of the substandard hardware CompUSA tries to sell.
# Posted By Sean | 2/27/07 2:13 PM
I've got vista and office 2007 on some very old and decidedly crappy hardware, and they run like a champ. Why is it all the "experts" are the ones with blogs, but the mere mortals who seem to be able to get things working with minimal effort are the ones that get ignored?
# Posted By alan | 2/27/07 2:23 PM
I smell FUD. First of all, if you are a techy person, you would reserve judgement on a software product, until you had time to test on more than one machine. I'm sorry but, even others have said so does not satisfy the scientific community.

For the rest of you who are interested in Microsoft's latest OS and productivity suite, I can vouch that this is the most exciting OS Microsoft has put out since Windows 95. That combined with what you can do with MCE, and the .net 3.0 framework, will have you so glad you were not willing to be frightened by a soothsayer who has problems with doing research on the hardware he buys.

This post isn't even fair, he doesn't even discribe what other software "HE" has loaded onto the machine. At some point we all must quit being so melodramatic and speak the facts. Poor post in my humble opinion. Boo! Get readers with real work, save your drama for your mama.
# Posted By Jason Bogovich | 2/27/07 2:47 PM
Oh, and by the way, you all advise businesses on spending? Gardner is on record saying that companies that wait to start working on deployement work for Vista, will just end up spending that much more time to get it out the door. Here you are telling your clients not to upgrade their computers to the next OS, which in a very short time will run on a tenth of a billion computers, and you expect people will listen to you in the future after you tested on not only a single type of hardware, but a single instance of hardware, and you didn't disclose anything! You are giving advice to companies with enough brains to do some testing? One strike you are out? The more I think about it the more I realize that this was just a stunt and you really have nothing intelligent to say. Sorry if that seems a bit asanine
# Posted By Jason Bogovich | 2/27/07 2:52 PM
Your Missiion Statement: so to speak:
This blog is dedicated to everyone that wants to gain insight into Spend Management. We’ll dig into the techniques, the "secret" tools of the trade, the technology, and its impact. We’ll take a diverse approach to exploring topics. One day we might examine the Spend Management implications of economic and trade policy. The next we might gossip about industry happenings and events. Regardless of topic, we will keep our discussion lively and on target. Because we can all agree that spend does matter.


Do we feel we have shared teh Secrets??? at this point? I single installation issue? I don't even have a bleeding edge computer and my Vista + office + VS + Creative Studio is running blazing fast and yes I have VG + WOW games on it as well.
# Posted By Jason Bogovich | 2/27/07 2:55 PM
Just to address a few points here before signing off for the night:

First, I'm a business user with enough of an enterprise technical background to be dangerous. I'm not an expert on MSFT (which is further proof that regular business users might have similar issues that require expensive IT involvement to fix what I've observed).

Second, this post is not a stunt -- far from it. It is one person's experience with what is a product which is clearly not ready for prime time (and has cost me now over 30 hours in lost productivity).

Third, my experience should be a wake-up call to others that Microsoft is still releasing products that are not yet ready to be released. Because I paid for this product personally, I have no qualms about passing judgment in such a public forum. If I was using a free version, I'd feel differently.
# Posted By Jason Busch | 2/27/07 3:01 PM
Say, Mr. Bogovich, out of curiosity: Who's your employer?
# Posted By Robert 'Groby' Blum | 2/27/07 3:36 PM
Say, Mr. Bogovich, out of curiosity: Who's your employer?
# Posted By Robert 'Groby' Blum | 2/27/07 3:36 PM
Ever wonder where all these comments come from that fly in the face of everyone's experience? Stuff like my one - two year old boat anchor just flies with the new chrome plated Vista and Office 2007 turds from Microsoft.

Microsoft's spin team is working overtime flogging bull shit at every article and blog to try and sell some of that mountain of shit software nobody is buying. Use your head when you see these posts. My friend Paul at Microsoft Redmond says the group has tripled since the launch and they have three shifts working now. Best estimates are there are near two hundred full time spinners and bullshitters on articles just like this every day..
# Posted By Sam ********* | 2/27/07 3:49 PM
Sorry guys, but after reading all the comments, I am left with one conclusion - that I will need to talk face to face with a techy who has done the upgrade and can show me first hand.

Not only are there so many conflicting comments on this blog, but I have little faith now in the credibility of any of the comments!

So it is up to the consumer. And perhaps a litle more testing than Jason did (only one machine; please!)
# Posted By Brett | 2/27/07 4:07 PM
I expect Jason Bogovich is one of the Microsoft spinners.

We should try and make a list and cross reference for similar phrases and type of FUD, bull shit and spinn. Can anyone set up a web site so we can collect the usual lies phrases just to make it a little harder for Microsoft to spread their usual lies.
# Posted By Harique Madule | 2/27/07 4:08 PM
These Microsoft spinners sound like when there was a grass roots movement supporting how well customers Zunes worked and how much they just loved them. Unfortunately in standard Microsoft fashion all these grass roots movements were accidentally left registered to Microsoft and somebody made them active BEFORE the LAUNCH date of the Zune.

Lies are the single thing Microsoft knows and the only skill they have. I know not much of a skill to do stuff this brain dead.
# Posted By Doug | 2/27/07 4:16 PM
OK I'll help by noting some very suspicious posts and phrases that should be watched for as Microsoft planted spin:

most exciting OS Microsoft has put out since Windows 95.

what you can do with MCE, and the .net 3.0 framework

This post isn't even fair

I smell FUD.

reserve judgement

I've got vista and office 2007 on some very old and decidedly crappy hardware, and they run like a champ.

mere mortals who seem to be able to get things working with minimal effort
# Posted By Jeff | 2/27/07 4:28 PM
I'd add this line to your collection of comments of dubious origin.

"Sorry guys, but after reading all the comments, I am left with one conclusion - that I will need to talk face to face with a techy who has done the upgrade and can show me first hand."
# Posted By Horace | 2/27/07 4:33 PM
Jason, it's good to know I'm not alone. My Vista/Office 2007 experiences are similarly and noticeably slower than XP, and ironically, I can do LESS with Vista than with XP! I've done clean installs on three machines — old, recent, and new — and all were slow. Each time I spent an entire day tweaking the crud out of Vista, from indexing to that stupid UAC crap and trying to tone down the awful interface. There's little I like about it, except for its disk management.

But I don't recommend Vista — and especially Office 2007 — for anyone. Use XP, as Jason says, you'll thank him. Use StarOffice/OpenOffice and their nifty ODF format. And if you're really want some excitement, load Ubuntu.
# Posted By Zaine Ridling | 2/27/07 4:43 PM
Chances are both camps are correct here.

I've had the "opportunity" as a consultant to do many installs of Vista and Office 2007 across several SKUs. I've had it go beautifully and horribly on both newer and older hardware. The issue is usually drivers, quite often video drivers. In an effort to reduce the size of the driver database XP had to lug around and to support some changes in the core OS, they changed some of driver interfaces and got rid of a bunch of the legacy drivers. All in all it's a good thing, but hardware manufacturers are still playing catch up with their drivers.

Don't believe me? Take two laptops of similar build with the only difference being one has an ATI card and the other has a similar Nvidia card. Use stock video drivers from Vista. Let me know how it goes...
# Posted By Matthew | 2/27/07 5:57 PM
I have Vista running on a 750$ Dell E521 with 1GB of ram and an ATI 1300 Pro. It runs much faster than the same box with a fresh install of XP.

I wouldn't go back.
# Posted By Bruce | 2/27/07 8:07 PM
Interesting data point.

I've been running Office 2007 on XP for 3 months now on a 2GB Pentium D Optiplex, and for a couple of weeks on a 2GB ThinkPad Core Duo, and it seems to perform just fine.

I'm staying away from Vista for a while, just like I did with XP for a year or 2. But the new Office is great.
# Posted By Andrew Norris | 2/27/07 8:10 PM
I've got a fairly powerful machine (Intel 2.67GHz quad core; 2GB RAM) so any performance comparison on that will be between "fast!" and "wowiee!". Nevertheless, Vista is faster than XP on this box. Yes, Vista uses more RAM, but that's not necessarily a bad thing: RAM is faster than hard disk access.

Outlook 2007 is turning into a pain on Vista though. It's noticeably slower on XP (I dual boot), to the point that Vista puts a "Not Responding" message on its title bar at times.
# Posted By Juha | 2/27/07 8:35 PM
"Here's a little backdrop in case the Microsoft blog readers and commenters -- yes, they actually have a group that read and try to spin negative blogs -- try to apply their marketing magic to this post."

Have you any proof of this group of people who spin blog comments? If not, it's a clever way to dismiss anyone who disagrees with you!
# Posted By quux | 2/27/07 9:40 PM
Jason, did you contact anyone at Dell or Microsoft about these issues? Also, was this a clean install or upgrade?

Thanks!

Charlie Owen
Program Manager
Microsoft
# Posted By Charlie Owen | 2/27/07 9:49 PM
Hi Jason

I do understand your frustration, something that I have not experienced with a Dell notebook that originally came with Windows MC.

I have done a clean install, run office 2007, couple of IM's and I tell you, its a beauty.

Would suggest that you do a clean install - honestly.

Cheers!
Alpesh
# Posted By Alpesh Nakar | 2/27/07 10:43 PM
I downloaded the trial version.

With the exception of having to actually read the dialogs to determine that I needed to tell it to uninstall Outlook 2003 instead of attempting side-by-side of 2003 & 2007 versions, an hour later I was working with what has to be the most usable version of Office yet.

Even saved documents out in 2003 format and others were able to open them. And I'm considering ditching NEO Pro for the better organization mechanisms in Outlook 2007.
# Posted By kregger | 2/28/07 4:05 AM
And I don't work for Microsoft, either.

It occurs to me after reading your article again that you are making the same "leap" that Engadget made when they couldn't install Zune Marketplace on their older pc. Perhaps your MACHINE (or at least the hard drive) is no good ("The hard-drive is also constantly in motion").
# Posted By kregger | 2/28/07 4:25 AM
Thank you to everyone who has chimed in to offer advice (especially the MSFT program maanger). Here is where I stand this morning (and some background facts on the case)


- Outlook, specifically, is still crawling
- It was a clean install (not an upgrade)
- Dell had a trouble ticket as of 10:00 AM CST yesterday and hasnot yet responded to my request for a downgrade to Outlook 2003 (and or XP / Office 2003 if they recommend it)
- Dell will not take responsibility to get Outlook 2007 working properly (even though both Vista and Office 2007 were shipped with the machine as a clean install)
- When I ordered the machine 2 weeks ago, I paid for Vista Business and Office Professional and they were shipped pre-loaded on the notebook
- From all of my Google searches, it seems many others are having identical problems to me (now, we are most likely in the minority, but I am clearly not alone with these specific problems)
- I have followed all of the advice to disable search, reduce PST file size, etc. to speed things up. All of these activities helped a bit, but it is still crawling (literally, when I write an email, it takes Outlook 3-5 seconds to catch up to my writing. What i'm doing now is composing in Word and cutting and pasting into outlook for every email that I need to send).
- With search indexing turned off, the hard-drive has finally stopped crunching all of the time. But this has had no impact on the time-lag in outlook for all activities (the hard drive, in other words, is fine)
- I called MSFT and they wanted to charge me for support. They said it was a Dell issue as the product was shipped OEM and I had not purchased support from MSFT

That's it as of 6:49 AM. Thanks everyone for the comments and chiming in. At this point, all I want is to get a working Outlook application that does not slow down my day.

- Jason
# Posted By Jason Bussch | 2/28/07 4:46 AM
I too had a similar experience, i beta tested Office and Vista RC2 on my laptop, though not as fast as yours, but had the same results operations were just too slow on a laptop less than a year old that I fell back to XP and 2003. Recently however on my work pc I installed office 2007 over windows xp with no issues which makes me think the problem maybe related to the interaction of Vista and Office.
# Posted By Mike W | 2/28/07 6:04 AM
Reprots keep coming in that Vista apparently runs better on a Mactel platform than on an non-Mac system. Ergo, about the only ones not returning Vista, are Mac users. How ironic!

Even more ironic? You can run Windows apps on a Mac using CrossOver, so the OS from Microsoft isn't even needed anymore on a new Mac.
# Posted By Robert Pritchett | 2/28/07 7:01 AM
It's not really surprising, is it? Hardware will eventually catch up and the bugs will be fixed in Vista and Outlook 2007. In about a year (after SP1s are released for both products), conservative mainstream corporate IT will start phasing Vista and O2007 into the environment and it will be reasonably stable (at least as stable as the old stuff).

That's why with MSFT it's VERY smart to have patience and wait on the sidelines for 6-12-18 months after a major product introduction (especially if it smells like v1 rewriting of old code that worked) until the numerous kinks and security issues are worked out. ESPECIALLY IF THE OLD STUFF "JUST WORKS"... why fix what is not broken and spend untold unpaid hours as a tester. Eventually (2009+) we will ALL be forced to upgrade when they stop supporting XP for security fixes (like they have done with W2K's upcoming DST crisis which they are not patching).

This is made more difficult by MSFT's requirement that OEMs pre-load only the newest versions for mainstream systems. But you can get around this for Dell at least the remainder of 2007... all you need to do is just click on Small Business (not Home), where you can still buy all Latitudes, Optiplexes, and Precision workstations with XP SP2 and Office 2003 and be a happy camper! Just can't get the home-style Dimensions and Inspirons with XP anymore.

So Jason... all you have to do is return the whole thing to Dell for a full refund (you are probably still in the 30-day window) and order a preloaded box with XP SP2 and Office 2003 the way you want. You'll just have to find a Precision or Latitude Notebook that is fully loaded like your Insprion XPS and your problem is solved.

Or, use this debacle as an excuse to strongly evaluate moving at least a portion of your environment to alternatives... such as Linux (Red Hat, Ubuntu, whatever) or MacOSX, OpenOffice, and Thunderbird/Firefox/etc then you will no longer be held hostage by MSFT policies. You can get the Dell "N" series machines for this and avoid the Microsoft tax on your system (they come installed with no OS or an open source OS).

By 2008, Vista and O2007 will be fairly mainstream and we will get through this phase key is to just have patience.

Also, I have to agree the MSFT shills who are just clouding legitimate discussions on blogs and wikis posing as actual users with are terrible. I like to take the fact that MSFT follows these tactics as yet another reason to take a long hard look at making sure you are strongly considering alternatives rather than just playing into their hand like lemmings every single time. The more you can extricate MSFT from your environment the more freedom you will eventually gain for your organization. You won't be able to totally rid yourself of them but they should be limited as much as possible IMHO.
# Posted By tme | 2/28/07 8:44 AM
Jason - you just need to bring it a shrubbery. One that looks nice.
And not too expensive. Now...go!
# Posted By There are some who call me...Tim? | 2/28/07 9:59 AM
Sorry to hear you;re having problems, but its seems that by reading all the other comments from folks having similar issues they all share one thing in common - they are running Vista and Office 2007 on Dells. Could the Dell hardware be an issue? A question, not a statement.
# Posted By Jiimy | 2/28/07 11:11 AM
I have a Dell Latitude D820 with Dual Core 2.0GHz with 2GB RAM and a 100GB 7200RPM HDD. I have a 1900x1280 resolution screen. I have run Windows XP Pro with Office 2003 Professional, Windows XP Pro with Office 2007 Professional Plus, and Windows Vista Ultimate Edition with Office 2007 Professional Plus. All have worked well for me, using the Dell supported drivers. I have other major applications also installed in this configuration: SQL Server 2005 Developer Edition, Visual Studio 2005, Acrobat Pro 8.0, Virtual PC 2007 Beta (which is constantly running Windows XP Pro so I can do my VPN for SonicWALL since they don't yet support Vista).

Overall, I have been very happy (all were clean installs). It has been a change to find settings and features. But after being live on Vista for about 2 months, overall I have been happy with the benefits (I do missing little things like ALT+P for making an appointment private). It is new, so caution has to be taken, with application compatibility, learning the new system, limited (although growing) amount of knowledge on Vista, etc.

However, I am not surprised that issues are encountered. This stuff is complex, and dependent on user, application, hardware, etc., interactions.
# Posted By Hans | 2/28/07 11:52 AM
Hmm, even after I asked a pointed question, still no one has posted anything resembling proof of the supposed Microsoft Shill Squad.

Jason Busch, Lisa Reisman, Robert 'Groby' Blum, Sam, Harique Madule, Doug, Jeff, Horace, tme - all of you have made this claim. Do you have any backing facts?

And no, I do not work for Microsoft, or own stock. I don't even root for them! It's just that FUD like this shouldn't be accepted - from MS or anyone else.
# Posted By quux | 2/28/07 1:59 PM
If a CDW guy warned me about machines running slow with Vista/Office2007 before my purchase, doesn't that suggest this issue is fairly widespread?
# Posted By Mark Usher | 2/28/07 2:08 PM
Clearly Mr. Busch’s experience is not isolated, but what I do not understand clearly is why so few blogs offer a process to help him overcome his issue?

If his internal IT team is not

?   Helping him manage his experience
?   Working with him to identify a driver conflict
?   Checking logs for clues.
?   Testing the installation
?   On the phone with the hardware manufacturer

where does he get assistance? Are these services no longer provided by Information Technologists?

If Dell says, the product was okay leaving here and Microsoft says the same, where does that leave end-users like Mr. Busch? Many companies are delaying Vista deployments until SR1. Some are moving forward and enjoying a great experience but how do great experiences happen? If Mr. Busch represents a constituency of end-users having a painful experience with Vista, how do they receive help with the existing product?

Presumably, many of those commenting in this blog are highly savvy technically, with knowledge and skills that can help many of us who are not so technically savvy.

Short of Mr. Busch solving his own technical problem, can anyone suggest how, why and what end users can do to get help with a Vista experience that is less than great?
# Posted By Ellen J. Harris | 2/28/07 5:58 PM
Jason,

I have no direct experience with your issue regarding Outlook 2007 but found this purported fix on another site:

"I just got a new Dell laptop, 2GB Ram, Centrion Duo 1.6GHZ with Vista Business and Office 2007 pre-installed.

I’ve had the same general slowness, although not the POP issue. I tried taking my .pst from 800 MB to 250 MB through archiving but it didn’t help.

Uninstalling the “Cyberlink Outlook Addin” that Dell installed worked though! I uninstalled through Control Panel. Now Outlook is pretty much like 2003, certainly it’s useable now unlike the first week of misery…

It looks like there are a variety of issues affecting Outlook 2007 but for me removing the Dell/Cyberlink addin did the trick.

One last note, before I removed the addin, I could observe Outlook cycling from 0% to about 50% CPU usage every 3-5 seconds in the Task Manager, that behavior is now gone. Maybe we can’t lay the entire blame on Microsoft but these “addin” providers need to check their work and shame on Dell for loading their systems with so much garbage. It’s my fault for not specifying a clean install I guess."
# Posted By Ian | 3/1/07 3:37 AM
That last piece of advice seems to have improved things quite a bit. It is now marginally acceptable (and Safe Mode flies at the old rate of Office 2003). But even now, Outlook 2007 is still not close to the performance of Outlook 2003 on a two year old machine. However, at least it is workable (with every possible feature, viewer, and the indexing turned off).

When I have more time to figure out the trouble ticket with Dell next week -- since they won't call me back -- I'll probably end of downgrading to XP and Office 2003 just to improve the performance or I'll send back the machine under the 30 day warranty. But now at least I don't have to rely on my web mail for the rest of the week. Alas, I will now say that Outlook 2007 in Safe Mode finally gives Outlook 2003 a run for its money in the speed category. Bench test, anyone?

Thanks, Ian.
# Posted By Jason Busch | 3/1/07 5:38 AM
Given that you went to Dell support after making this post, and the add-in was clearly causing a lot of your issue, would it not be ethical to update your post?

And no, I am not an MS employee. And I don't use Vista. However, having read all these comments it is clear your post it unfair without an update. Others will not read down this far.
# Posted By Ben | 3/1/07 7:13 AM
Agreed. Just modified the post. Thanks
# Posted By Jason Busch | 3/1/07 7:31 AM
My Outlook 2007 and all my other applications run faster on Vista than on XP Pro. I have a duo dell and 2 gigs of ram. It used to take 4 minutes to download 90 emails I think because of the size of my PST. Since vista does better caching all those emails come down in seconds.
# Posted By Calvin Luttrell | 3/1/07 5:49 PM
Since you can simultaneously run all the new Windows Vista / Office plus all the old Microsoft stuff back to DOS better on a Mac, Office is Mac native, including all flavours of UNIX / Linux / Ubuntu all at the *same time or selectively* on a Mac why would anyone NOT use a Mac? All the "NEW" features in Vista are old Mac OS features running badly and the new Mac OS Leopard is days away and will be what Microsoft mimics in their Windows 2012 to be functional mostly by 2018. Everyone already knows that Mac point zero OS releases are better than Microsoft point three releases. There is only one downside for those with large egos...

Worst case scenario is by the time you are ready to "return" to a now functional other platform like Windows and Office 2007 they will likely be useable on their "native" hardware. You should be warned though, there is a near zero defection rate from the Mac, once you have had a chance to see what a computer should work like. It's hard to downgrade once you've lived the best, so you may become one of those cult members / zealots that Windows zealots like to spew FUD about.
# Posted By Ben Schwartz | 3/1/07 7:54 PM
What's to look forward to from the Microsoft juggernaut, now that Vista and Office 2007 are officially an undeniably dogs?

I think it's time to snap out of our delusion that Microsoft innovates or leads the computer industry. I really doubt they ever did!

I have recently found myself being honest instead of making lame excuses for Microsoft's continual failures. I really can't think of anything that was exciting since Windows 95. I certainly won't be going Microsoft on my next purchase.

Nearly all my tech savvy friends are constantly talking Apple and many have started to use Apple for their main computer, all of them have the aluminum laptops. Most have a Windows partition on them but never seem to run it.

Suddenly I find I really can't stand to hear all the crap (FUD I guess) that even I used to spout about Crapple. I think Microsoft has essentially been dead for a decade, to those of us who are technology leaders, looking back. When the grey beards who know nothing but Microsoft leave their top level IT positions I think it will be a Microsoft blood bath, first small to medium size companies but you'll know it's over when large corporations start wholesale switch to Apple. Unless Microsoft buys Apple I can't see how this will be avoided.
# Posted By Serge Valick | 3/1/07 9:11 PM
I have a older AMD2400 computer with 1GB RAM and 128MB Nvidia Geforce FX 5700 LE graphics card with Vista Ultimate and it runs a little slower than with XP, but not too bad overall. I get a 3.0 on the experience rating mostly because of the old graphics card (it is my lowest rating). I'm also using Office 2007 Pro and don't have any real problems with it. It is not real snappy, but performs well enough and I don't have any delay when typing emails, etc. I do have one problem with Outlook frequently saying that the data file was not closed properly and it scans the file, but it allows me to work while it is doing this. I have read some bug reports that Kaspersky Internet Security 6 might be causing this and that is what I'm running. However I do really like the Kaspersky security suite otherwise (I don't even know for sure if it is causing the problem). That's how I found this blog while searching for a solution to the data file not being closed problem.
# Posted By Joe Smith | 3/2/07 8:48 AM
Here's another site with some helpful suggestions:
http://www.roundtripsolutions.com/blog/2007/02/19/...
# Posted By Joe Smith | 3/2/07 9:02 AM
I'm glad you reminded me about the 30-day warrantee. I've spent the last 2 weeks trying to get my new dell xps 410 to work with vista and office 2007. Fast index works erratically with my contacts; anything that works with the printer is sloooooooowwww, I can't sync my pda, I can barely use my scanner. One day, my keyboard and mouse even stopped being recognised, leaving me locked out of my machine completely.

I had a great experience as an early adopter of xp, and thought going to vista would be equally easy, but ..... NOT!

Ken
# Posted By Ken Lyon | 3/2/07 12:48 PM
I do also have a Dell XPS M1210, 2Ghz, Memory dual channel...etc running on Vista home premium and loaded with Microsoft office 2007 small business edition (only software loaded).... and like many users, I have had to deal with a very slow system to the extend that Dell got me to do a clean install as they could not get to the root cause of the problem.
The clean install has not really helped much if at all! I am still unable to load my contacts or my old mail file in outlook as outlook 2007 just grinds to a halt when I do so. I am disappointed with the experience and I am considering reverting back to XP / office 2003 or sending the laptop back to Dell and buying a Mac.
# Posted By Laurence Dupras | 3/3/07 10:55 AM
I'm very surprised by your experience. I wonder if it has something to do with Dell's add-on software.

I have the exact same machine -- the Dell M1210 (and I freakin love it. I traded my Macbook for it).. well, the specs are probably just below yours. I took the 2ghz with 4mb of cache and a 7200 rpm 80gb hdd. 2 gigs of ram. I absolutely love Vista and Outlook 2007 and my mailbox is huge. I have mail dating back to 1996 and my Inbox has nearly 28,000 emails. The speed is incredible..I no longer dread opening Outlook and it's way more stable when I'm not connected to the network that has the Exchange server on it.

As I do with all new machines, I formatted & installed a barebones OS..in this case, Vista Enterprise. I then proceeded to install Office 2007 (as well as SQL Server Dev, VS.Net etc).

I honestly didn't expect to love Vista but I do. I rave about it to all my colleagues and recommend it to others when appropriate (I also recommend OS X when I feel its appropriate). I'd never go back to XP (or in my case, Win2k3). Could it be something with your anti-virus?
# Posted By Chrissy | 3/4/07 11:33 PM
Your problem is that you are running a Dell PC. They come with reams of assorted bloatware and useless MacAfee crap.

Format and reinstall the OS. Your problem will be gone...
# Posted By NoThanks | 3/6/07 7:40 AM
Well as a MCSE and MCP, I also work with a MS reseller. The best advice I can give after doing the Beta, and now working with all different version of vista and office 2007 is to wait unless you do the following

1. Find some who is running Vista and Office 2007 sucessfully and are using the same set of apps you will be using. Then buy the exact hardware setup they have.

2. You like to gamble and have time to swap stuff out.

I don't completely lay this balme on MS as there software will run on some machines as advertised and with good performance. However I do believe they should have made it easier for manufactures to get their end right.

There has to be something wrong when you have brand new machines from Dell, Toshiba, HP etc that crash while doing the inital setup. I noticed at the beining (of feb) we were hitting about 85% crash which has slowly come down to around 25% of the new machines having problems. (These are machines comming from OEM with all software pre loaded and they crash).
# Posted By Ben | 3/6/07 12:32 PM
It is true. I downgraded back to XP on my PC, but find Vista runs quite fast under Parallels on my 24 inch iMac.
That doesn't make any sense I know, but it seems to be the case.
I need Windows for Solidworks drawings on occasion and this setup works great.
When Leopard comes out I will probably install a Windows partition and boot into it for gaming, but from what I am seeing, games are bad under Vista.
I don't think I care if the OS has more candy or not if I just want to play a game or two.
I think the OS wars are over. Mac won. I mean, I can use both (at the same time). How can you argue with that?
# Posted By carl Bachellier | 3/6/07 1:00 PM
Sorry if I came off a bit abrasive, (no I don't work at Microsoft) if there is one thing I like about this post it's filled with passion for what you experience. It's good to stick up for yourself. But there is a differnce between posting Vista/Office has problems and it's the worst product ever written. I'm also glad that you have made headway. I think you'll find it's still the only full blown high end productivity client you can get. I just wish corporations would better understand the advantage to productivity on large realestate screens.

Vista and Office 2k7 are more responsive than their 2003 counterparts but they are also more hardware hungry. There are some glitches out there still but for the most part, they are good products on modern hardware.
# Posted By Jason Bogovich | 3/6/07 3:51 PM
I love my new Dell E1705 with Vista and Office 2007 except for Outlook which, out of the box, was so slow I was ready to go back to 2003. The following tip post by Ian improved Outlook 2007's performance enough to make me keep it installed.

...Uninstalling the “Cyberlink Outlook Addin” that Dell installed worked though! I uninstalled through Control Panel. Now Outlook is pretty much like 2003, certainly it’s useable now unlike the first week of misery…
# Posted By Jim Reed | 3/7/07 6:12 AM
I am using Outlook 2003 - I uninstalled the Google Desktop and the Tool Bar. It is working GREAT now.
# Posted By John Lee | 3/7/07 3:24 PM
I have no idea why Microsoft has not publicized this: all you have to do is open Outlook 2007, click the ‘tools’ tab/ trust center/ add-ins/ “go” (at the very bottom)/ and uncheck ‘outlookaddin.’ That’s it! It has solved ALL of my problems.
# Posted By liamk | 3/7/07 6:17 PM
I have installed Office 2007 on Vista and XP and have these results:

15 machines were painfully slow with Outlook 2007.

9 machines went ok.

Problems: send/recieve, deleting messages, opening email. The cpu would spike to 100% and stay there for 10 seconds or so and then finally complete the task.

The cpu, memory, mobo and whatever had nothing to do with it since these were the same types of machines. Dual core and 2 gigs of DDR2 for all 24 of them.

The Outlook headaches showed up on XP rigs and Vista rigs, so it looks like Outlook 2007 has some bugs that "CAN" rear it's ugly head but won't always.

PS: This is why most experienced admins will NOT install software until a Service Pack or Two has been released.
# Posted By Knight | 3/8/07 10:10 AM
Fact that Outlook runs super fast in safe mode is suspicious. AFAIK safe mode is normal mode with all add-ins disabled. That would suggest that another add-in is messing thigs up on your machine. What add-ins do you have? Maybe try disabling one by one to find offender?
# Posted By Office Expert | 3/8/07 5:44 PM
try this script that I found the other day for removing the 'bonus' applications the OEM's like to add.

http://www.yorkspace.com/pc-de-crapifier/
# Posted By 94gxe | 3/9/07 8:06 AM
"I simply have not had the patience or the time to write emails while the new composer catches up with my typing."

Slowness like that doesn't make any sense. Suspend or uninstall your antivirus program and try it again. A full fledged virus scan will still chug a dual core PC.
# Posted By Smith | 3/12/07 2:30 PM
Thanks to you and Ian (# Posted By Ian | 3/1/07 3:37 AM ) This solved an annoying problem with spiked performance.

Much appreciated
# Posted By Tony Kelly | 3/13/07 9:15 AM
Ok so I have a Samsung X10 Laptop running a Pentium M 1.6GHz Processor with a 1GB RAM and a 55GB HD. Not the fastest box in the world but then I am not playing games. My experience is as follows.

1. NVIDIA graphics card will never support the AERO interface, this is no big deal.
2. Outlook 2007 is so slow it is untrue. I work with an OST file and Exchange. Downloading mail from a POP server takes and age and random simple tasks are infuriating. My OST is 2GB.
3. Outlook has just given up the ghost completely and I having to use Scanpst.exe to repair it. I never had to do this under XP and Office 2003.
4. Word, Excel etc seem OK
5. Vista on the whole is only marginally slower than XP
6. I need a new BIOS update as I can no longer reboot the laptop for fear of the "blue screen of death".
7. My printer has stopped working, guess I need a new driver

All in all my advice is a follows.

1. Get Vista if you are a home user with a small .PST for Outlook.
2. Only install Vista on a new PC with at least 2GB RAM and a good graphics card with over 100MB dedicated RAM.
3. If you are a business with Exchange Users using .OST file then forget it.
4. Upgrading any laptop or desktop that was previously running XP is risky. Drivers are a bit of a nightmare.

Notes on the above:

1. I am thinking about going back to XP and 2003.
2. I upgraded the operating system not a fresh install.
3. I admit my hardware is on the lower end of what Vista expects.
4. I would need to test more before I can definately put the knife in.

All in all Outlook 2007 with Exchange looks like an absolute dissaster. I had it installed on XP before I upgraded to Vista and it was worse on XP.
# Posted By Kris | 3/13/07 11:04 AM
New install of Vista crashing at unpredictable times, usually within 24 hrs at least. I have an Intel 2.5 GHz machine with 2MB RAM and a new ATI +1300. Just installed the 2/21 ATI drivers, and now the system is much more predictable. It crashes immediately. Trying to role back drivers now.
# Posted By Michael Holloway | 3/13/07 3:52 PM
Another add-in that caused me the exact same grief but with Office 2007 running on XP was Adobe Acrobat Professional 7 and it's Office plugins. I removed all the plugins and only print to the PDF Printer and things are normal. Until then I was about to throw the computer through a window as it would take 5 minutes to type something I could normally do in 30 seconds.
# Posted By Phill H | 3/14/07 4:48 AM
Slow USB and PS/2 keyboard input:

http://www.watchingthenet.com/windows-vista-tip-ho...

This aritcle might be related, depending on how the architecture is implemented within the laptop... worth a shot.

By the way, I have the same problem on my desktop, but I have not tried this fix yet.
# Posted By Norm | 3/14/07 12:44 PM
I too have this 3-5 secs delay when writing emails in Outlook 2007. I also noticed then the Outlook 2007 is pretty much non-responsive when it is downloading new POP3 mail. It is running on XP Pro with all latest patches on a Toshiba P15-S420 (Pentium4 3GHz with HT, 1GB RAM, 80 GB HDD).
---
Just for the record. I only have it because my client bought it for all of his computers and I needed to use it to have answers for him. I will get rid of this Office 2007 on my laptop soon. Somebody mentioned Open Office / Thunderbird as a replacement option for the Office. I found Open Office 2.0 to be slower than Office 2003.
# Posted By Peter | 3/15/07 8:16 PM
... to continue my yesterday's post ... you will not believe it anyway. I painfully opened my Outlook 2007. I opened an email message then. I clicked on REPLY then. I started my typing. I did not mind 5 seconds of delay as we mentioned it before. Then I opened IE 7.0 to translate some words to German. I then selected the translated text (2 words) and used COPY. I then switched into the reply message editor. I used Paste. Well, this time it took about 90 seconds to paste the two words into the message text. within this 90 seconds of cursing the Outlook was completely dead with the hourglass. Task manager did not show any significant activity though. About 5-17% of CPU usage. Now tell me who came up with this junk.Memory was about 500 MB available, 500 MB used. I turned off all those damn COM objects yesterday. This reminds me Nortel and their treating of customers as non-paid beta testers.
# Posted By Peter | 3/16/07 7:56 PM
Please refuse to be confused.

Not everyone here is a MS plant obviously. If you understand business and the world at all, to think that a company like Microsoft would not have blog spinners is silly. To require proof of that is beyond rational. To assume everyone that had a good experience with Vista is paranoid though and can be counterproductive to having a real discussion, and just plays to those who would rather confuse the points. To be true, I have a few friends who have bought new notebooks recently, and those with Vista have hated it (old software investments not working, annoying and seemingly invasive popups, etc.). Those with XP have noticed the new fast hardware as they should, and not really given a "I love or hate XP".
# Posted By Aurelio | 3/20/07 8:06 AM
Put simply, Vista is a huge clunker and a colossal mistake on Microsoft's part. Speed or no speed the system is truly inept.
# Posted By treeorc | 3/21/07 9:56 PM
Meh, I've been using the Mozilla Suite (including Firefox and Thunderbird) for years now, upgraded to Vista with no problems, also I use OpenOffice.org, just because they are free and well, I think better either way because of that. If all else fails the best "company" oriented thing that you could do is switch to Linux, just takes a little more time to work with, but once it's set, you are the happiest person in the world.
# Posted By Zeroes | 3/22/07 5:21 PM
I've been running both Vista 32 and 64 bit with Office 2007, and I do have to agree that Outlook is somewhat slow. However, Outlook has ALWAYS been slow. I believe, from talking with friends at Microsoft, that this is actually do to an architectural flaw in Outlook itself, and is not a problem caused by the operating system. It is important to realize that the Office team is very nearly a company of their own - they have, at least in the past, had essentially their own way of doing things in code which doesn't necessarily map to the way things are supposed to be done. So often the problems you will see are a case of left-hand and right-hand not cooperating within Microsoft. It's sad when the end-user pays the price, of course. But don't go tarring and feathering the whole company for the transgressions of one group. Especially from a developer's point of view, Vista (and .NET 3.0) are *vastly* superior to what has come before. As new software designed in this environment comes out, you should see some improvement.

Also, if you haven't already, please please let MS know what your problems have been. All companies, Microsoft, Apple and even the Linux developers absolutely depend on user feedback to fix and tune their software. There are a ton of things which even the most thorough testing doesn't always catch, and if people just complain about the problems in blogs but don't relate them back to those who can actually fix them, then there is less opportunity for your specific problem to be resolved, and the whole community suffers for it. I understand that from a business standpoint you have internal customers who must be served *now*, but take a moment to let MS know your troubles so that they can be helping the rest of us.
# Posted By Cliff Hudson | 3/25/07 8:20 PM
Well, I have just had these problems. New Dell laptop. Put on Outlook - Ok so far, copied across my .pst file, outlook is now constantly taking 40%+ of the CPU time! Put on Office 2007, no improvement. recued everything I could. The whole thing sucks.

Just at this minute, removing Vista and putting XP back on.

I *may* try Vista again in 18 months.....
# Posted By Simon | 3/26/07 2:54 AM
great article:
I bought the same computer/same conditions and got even worse results!
I have a windows PDA, and tried to sync it (windows mobile device center) with Outlook.

took microsoft 7.5 hours (no joke) online (actively driving my machine) to get a minimum level of functionality.

Wifi catcher stopped working after that: took Dell 2.5 hours to get that working. Now my DVD/CD drive stopped working! When you press the camera button Outlook launches!

The WORST piece of software ever created
# Posted By gary | 3/27/07 8:18 AM
SORTED!
I reinstalled everything and had a great day with everything working. Just before packing up I reinstalled Dell MediaDirect and immediately Outlook went slow.
This got me looking around and one tip I found was to use Control Panel to remove the program "outlookaddinsetup" by Cyberlink - this was installed with MediaDirect so far as I can tell.
Uninstall of this program has restored normality.
Shame on M$ for such a poor product overall
Shame on Dell for shipping crap software that doesn't work!
I hope this helps someone!
# Posted By Simon | 3/27/07 4:10 PM
Simon's previous comment nailed it. The OutlookAddinSetup program installed on Dell machines with media direct causes outlook to grind to this enfuriatingly slow speed. Uninstall fixed problem for me as well. What functionality is OutlookAddinSetup supposed to add?
# Posted By charles | 4/1/07 2:07 PM
I am absolutely outraged by Office 2007. This is a disgrace.
Why did I spend thousands of hours learning and using the previous office.....
Why did I spend thousands of dollars for books.......?

I can give you an example why the new offcie really sucks:
- If I go to your closet and take out all of my clothes out, will I make it "easier and friendly" to find the shirt that I want?

of course not... But that's exactly what Microsoft did with their menus...
# Posted By Emil | 4/2/07 10:23 PM
I had all these same problems. New Dell Insperion 1505 - a stacked machine preloaded with Vista. I loaded Outlook 2003 and had these same issues. I tried many of the fixes in these posts such as removing the Outlook Addin and Media direct entirely, but still could not stop the machine from being very slow in keeping up with my typing when composing emails. Of course, Dell took no resonsibility for "email issues" and refused to accept a return (won't be buying from them again). So, I just reloaded XP and things are fine, but what a waste of time and headache. I am sure something with all that software junk that Dell loads had something to do with the issue, but they do not want to be accountable for software (so why do they load so much crap on my computer???). I'll try my Vista again in about a year. I liked it otherwise, just could not accept that kind of Outlook performance.
# Posted By Dan | 4/4/07 1:23 PM
YOOOOOOOW.....

thx a lot for the info...
I just uninstalled OutlookAddinSetup, and the speed gets back to normal as if I use outlook 2003.. (^_^)

but, is there another side effect for unistalling OutlookAddinSetup??
# Posted By Ivan Kurniawan | 4/5/07 12:12 AM
Thanks for all the comments and suggestions by everyone.

First I am running a brand new Dell XPS M1710 with 2GB RAM, Nvidia 7950GTX card, dual-core etc., etc. Very high end machine.

Unfortunately, Dell would not sell it with XP (thank you VMWARE for allowing me to run apps that are not combatible with Vista), and as I was leaving town a day after I got the machine did not have time to install XP, download all the drivers from DEll and test the environment.

On my old dimension I was running Office 2007 on XP, and had no issues and very happy.

With Vista AND Outlook 2007 I encountered the exact same issues, I would type, and letters would appear several seconds after I typed them, Outlook would hog the CPU cycles every few seconds.

I did not un-install the add-ins, but created a shortcut that starts Outlook in SAFE mode.

This solved the problem.
# Posted By A. H. Ongun | 4/6/07 6:20 AM
I've done about 25 installs of MS Office 2007 on Win XP Pro SP2 machines in the past month, all attached to Exchange 2003. Most on Dell machines like the GX270 (3 GB processors with 512 MB of RAM) a few on Gateways 1.8 GB processors with 512 MB of RAM). I have reports (maybe 6-8) of "slow or hanging" when the user attempts to put an address in the "To" line and it gets worse if they hit backspace at any point. Some wait up to 45 seconds after hitting the backspace. There are no reports of trouble actually composing in the body.

Exchange Cache mode is off.

Anybody have any ideas about this being the same issue, or do you think this is different?

I have two machines in my office running Vista Ent. with Office 07 and have not had the issues that other are reporting. This is on the Dell Optiplex 745 (Dual 2.4 GB processor and 2 GB of RAM and fresh loaded from scratch)
# Posted By Carl Delzell | 4/6/07 3:28 PM
Whew and I thought I was the only one and my 1 gig core duo was just being slow with Vista! I'm gonna try my shot with the otheroffice 2007 apps but if this crap continues, I'm going back to using Thunderbird!
# Posted By Hinano | 4/9/07 9:33 AM
umm call me crazy but does it seem that DELL is the common factor here. I know alot of the machines that I have installed vista on have needed a bios upgrade. After that they have been fine.
# Posted By rohan | 4/11/07 11:08 AM
Why bother much? Buy a Mac or install Linux with XP running virtual. No such head aches.

Adios.
# Posted By Rhonald | 4/12/07 1:55 AM
One thing I don't understand is why ANYONE would simply invest hundreds or thousands of dollars upgrading to a product they never even tested?

No matter who the vendor, I would certainly try & test a new product before spending money blindly!

FYI... I have been running Outlook 2007 on Win XP Pro on a 3-year-old PC (and a 1 GB PST file) and have not had any trouble. Previously I did run the BETA version, but uninstalled it before adding the final version.

Good luck and good sense to all!!
Doug
# Posted By Doug | 4/12/07 7:50 PM
I upgraded my Fujitsu notebook to Office 2007. All applications run fine EXCEPT Outlook 2007 which jumps to 100% CPU usage as soon as it is loaded (I do not even have to click the "send" button or compose a message!). My PST file size is around 1.5 GB, not exactly small but certainly not big considering all the large attachments which are common today as well as 80 GB hard disks even in entry level computers. I looked for a solution on Microsoft's website and other places but could not find anything that would help. Hence, I uninstalled Outlook 2007 and am back to version 2003. Now, shall I start complaining about Windows OneCare's issue with MsMpEng.exe which also regularly eats up 100% of the CPU - luckily, you can force it to end and still use the computer, albeit without virus protection....
# Posted By awm62 | 4/13/07 12:52 PM
I'm sorry, but anybody that thinks that Vista and Office 2007 are faster than XP and Office 2003 are wrong, and I will explain why.

When you installed Vista, you are fresh out of a new install/format. So things run smoother with less junk installed.

I formatted and installed Vista and office 2007 on 2 computers. 1 is a Pentium 4 3Ghz with 2GB Ram, and it runs ok. But just ok. Office crashes quite often. Especially powerpoint. Outlook at first really was unuasble, but now that it finished indexing everything, it is faster. That being said, it still is nowhere near what XP and Office 2003 were.

On my other computer Core Duo 2Ghz 1GB Ram, it is about the same speedwise.

My main problem though is Vista, which has problems constantly. Programs keep crashing, I already got the infamous BLUE screen about 4 times. With XP, I don't think I even got it 4 times in the past 5 years since it has existed. The user access cotrol is absurd. At least I didn't have to ask it permission to go to the bathroom. Microsoft and all these big companies including the media, love to scare people with all of this security crap. Sure it's important, but it's not as bad as they all claim.

As for the "Aero" crap. What is the big deal about it. So what if the frames of windows are transparent. Big woopdy doo. It slows down the machine, and its annoying because you can't always see which window you are clicking on. I switched the entire system to use "windows classic" mode so it looks more like windows 98 or 2000. Its faster that way.

There are only 3 positive things that I can say about windows vista.
1. The built in activesync.
2. Remote desktop works better.
3. Windows defender allows you to easily remove all the startup programs that every idiot software designer decides they are going to slow down your computer with. As if their software was the only software in the world.

It's time to switch back to the reliable XP.
# Posted By George | 4/18/07 4:39 AM
Hey folks -

I'm on the Outlook team at Microsoft. (That's right, I'm not just a "plant" -- I'm actually employed by them!)

We released an update recently that makes Outlook 2007 faster: http://support.microsoft.com/?kbid=933493
(You can download the update directly from here: http://www.microsoft.com/downloads/details.aspx?fa...

If you're wondering what's actually in this update, the general manager from Outlook (I know him, he's a great guy) has a blog entry that gives some technical details: http://blogs.msdn.com/willkennedy/

I can't guarantee that this is going to fix all the performance problems that people are seeing, but it's made a big difference for a lot of people so I recommend giving it a try.

Hope this helps!

Andy Brauninger
Program Manager
Microsoft
# Posted By Andy Brauninger | 4/18/07 2:32 PM
off topic, but I need your help...please!

I just started taking classes that will last me 6-7months for office 2003(did not have the skills before) the school is expensive too.

I don't have office 2003 on my pc at home so I will have to buy 2007 at some point.

What would you all do?

Just spend money and learn office 2003 programs, or
pull out of school and start again when the school offers office 2007?


I am not a computer person at all and am confused. I don't want to spend 3000-5000 learning office 2003 and spend 6-7 months doing it if when I finish every business will be using 2003.

Thank you soo kindly, Brenda
# Posted By Brenda | 4/19/07 7:07 PM
This is an amazing screwup by MS - I upgraded to Outlook 2007 - and quickly downgraded again - it is just so bad.

Response times are unacceptable. New mail just didn't even show up. Hourglass just about all the time.

Got rid of MS search as well.

Back to good old 2003.

What a mess. Just proves that if you throw money at a problem, all you get is a bigger problem. MS should be ashamed of this release.

I'm actually an MS partner - and I rang them to vent. Get this, those guys don't even use Vista or 2007 - they are still on XP and 2003. I told them they should smoke their own shit, when trying to sell their latest rubbish to their customers.
# Posted By Bob | 4/19/07 7:30 PM
added to the above post, In my last sentence I would like to correct my error.

I meant to say that I did not want to spend money and 6-7 months learning office 2003, if when I finish school everyone will be using office 2007.

thanks again for all your help. Brenda
# Posted By Brenda | 4/19/07 7:31 PM
Brenda:

6-7 months to teach Microsoft Office? Sounds to me like either the school is trying to milk its students or is inept! Back when I was teaching University, I taught the equivalent in a single one-term course: introduction to word processing, spreadsheets, e-mail, presentations, and databases (Word, Excel, Outlook (or Entourage if you're using the Mac), Powerpoint, and Access). With the exception of Access, which requires a user to learn basic database theory (which generally takes at least a few weeks), everything else is pretty easy and the basics of each of the other applications can be learned in a week or so.

The differences between Office 2000 and Office 2003 are minimal, and the primary difference between Office 2003 and 2007 is the user interface. Once you have an understanding of the underlying functionality of an office application, the effort to switch from one to another is minimal.
# Posted By Michael Lamoureux | 4/19/07 7:58 PM
Hi Michael, Thank you so much. I have read many places now that office 2007 is a major upgrade, and that it is not like earlier versions, 2003.

As for the course taking so long, it is a school where you learn at your own pace, and I guess they just allow that time frame to learn it.

Thanks, I will trust you because I keep reading 2007 is quite different. thanx
# Posted By Brenda | 4/19/07 8:05 PM
Brenda:

I'm glad to hear it's a "learn at your own pace" course and they allow for students who cannot commit a minimal amount of time each week, because, with the exception of Access (which has it's own take on visual queries, the SQL standard, and database file structures, and can be a pain if you're used to a database that more closely follows the open standards), most standard business applications are rather straight-forward.

The best course to take really depends on what version of Office you believe you will spend the majority of your time using for the first year or two. Although all modern word processors, spreadsheets, and e-mail programs do have the same basic functionality, the UIs differ slightly from application to application and version to version and productivity in such applications only reaches a peak when you know not only what all the features are but where they are and how to access them.

Microsoft is notorious for changing the locations, and sometimes even the names, of features from one version to the next. Last three times I upgraded office (97 to 2000, 2000 to 2003, 2003 to 2004 on the Mac) it took me about a week to get used to the new menu locations / short cuts for some of the features I used regularly. And now in Office 2007 for Vista, they have developed the concept of the "ribbon", which although really just a "dynamic toolbar" in implementation, sounds like it can be quite annoying since the location of an option on the ribbon will change as it "learns" which features you use the most. (I'm not too sure why the ability to create a custom toolbar is not good enough, but this is Microsoft, trying to outdo a Mac on usability, which is something they'll probably never do because they are years behind and only succeed at building bigger and bigger bloatware.) So, you will have to memorize feature name, menu location, and icon and either get used to the potential dynamic placement on the ribbon, or learn how to master the customization options (which were daunting enough for a first time user even in Office 2003, with about a dozen tabs in the primary Options pane alone).

So, in summary, if you focus on learning the fundamentals, you will be able to switch from Office 2003 to Office 2007 on your own, as long as you understand it might take a week or so to get used to the new UI and memorize the easy access shortcuts to the features you use the most (and that you might have to spend some time searching and reading the help to find the major differences), and could be a good idea if you think you might have to use 2003 for a while, but if you believe you're only going to be using Office 2007, it might be worthwhile finding a course that is based on that version of the software.
# Posted By Michael Lamoureux | 4/20/07 9:09 AM
Hi Michael, This is Brenda, thanks for your reponse! Its funny because I have called around to different schools in my area, public and private, and all schools are still teaching office 2003... Probably because teachers are still learning 2007.

I feel I might get screwed because the school that I am going to says " businesses won't change to 2007 until at least next year." I was going to pay for my course as I go so I am not commited. Its private school and it 299 for level 1 courses and 329 for level 2/3 courses ex. windows 1, windows 2. So if I take windows, word, excel its going to cost me over $2000. God I am computer illiterate so I don't even know if I should bother with 2003 or if I should back out and wait until schools start teaching 2007.

Lord, I just don't want to waste money.

I am taking computer courses so that I can get a job after.

Michael, Do you think that businesses will still be using 2003 for a while? I know that you can't predict that, but I wonder if its the norm for companies to keep using the older version, or give in and always upgrade every time microsoft introduces a new version.


Sorry for bothering you with my worries.
Thanks again, you are reallly helping me out.

I guess what I want to know, if you were in my shoes,
wanting to learn office programs to get a job, would you spend $2000 on learning office 2003 right now, (thinking that some companies still may be using it) or would you just wait a while and go to school to learn the office 2007?

Thanks, Brenda
# Posted By Brenda | 4/21/07 8:43 PM
...having used Office 2007 and Vista now for a couple of months now, all I can say is - when is service pack 1 coming???

P1.87 Duo with 2GB of RAM (Vista Home Pre).

Some things I noted about Vista:
- want to copy and paste from one program to another (email to word, or webpage to outlook), whatever is in ram is lost unless you open the other program first and then copy and paste.
- my hard drive is also constantly doing something - indexing?
- try to have the folders all look the same, and constantly telling explorer list view.
- open windows explorer and always pausing while it loads windows live and then shows hard drives.
- when looking on the network, always having to wait while it loads the computer icons of all the other computers - one at a time.
- windows explorer - where did the cut copy and paste icons go
- change the keyboard from english canada to english us and still get french characters even after a reboot like ééÉ```>

Office ribbons. Give me a break, what a waste of real estate. Highlight a row and a pop up mini-toolbar gets in the way all the time when I want to right click and copy it.

Customize your own toolbar at the very top. Icons small, can`t rearrange

Where did print preview go - button, print, print preview.

Vista and office are starting to look more like the Son of ME.
# Posted By tomax7 | 4/22/07 7:42 AM
Brenda:

The majority of companies wait at least a year to upgrade to new versions of windows and office, and many mid-size companies take two or three years - often waiting until Microsoft announces that they are going to drop support for the version of Microsoft they are going to use. The reason for this is that upgrades are costly and good IT departments realize it's best to wait until a few service packs of bug fixes have been released.

If you're looking for a job now, you could also consider a split approach - take a couple of couses now to learn the basics (windows, e-mail, and word), and then take more courses later when the new version comes out. I would expect that some schools would offer "upgrade" courses - i.e. shorter courses if you already know the previous version.

Furthermore, once you know the basics of one office 2003 product, you might find that you can migrate to 2007 on your own using the materials Microsoft provides in its Microsoft Office 2007 Learning Portal:
http://www.microsoft.com/learning/office2007/defau...
Also, the major changes between 2003 and 2007 are summarized by Microsoft here:
http://technet2.microsoft.com/Office/en-us/library...
You could also supplement these materials with books from Microsoft on 2007, that they are starting to release, such as:
http://www.amazon.com/Microsoft-Office-Outlook-200...=cm_syf_dtl_txt_11/102-2521786-8587342/102-2521786-8587342
And a few online only schools are starting to offer 2007 courses:
http://www.teachmeit.com/tmit/cobrand/office2007.a...
( ... which could potentially be used as "upgrade courses" )

It's your choice. Some companies will upgrade quickly ... but many won't. And it's hard to say which will and which won't. You might ask your schools when they plan to offer the new courses. If they are on the schedule in the (very) near future (say a couple of months), then it might be worth waiting. If it's going to be a while, I would seriously think about taking some courses to master the basics, and then, when you have a job, you could afford cheaper upgrade courses and upgrade materials when, and if, you needed them.

Michael
# Posted By Michael Lamoureux | 4/22/07 8:43 AM
I just got new pc with vista and office 2007! The guys who built my pc were nice enough to tell me that I would get a cd holder for my office 2007 but it does not contain the cd. I have to order a cd from microsoft if I want to have it. I could not believe they charge so much for the application and then charge you to get a cd shipped to you. I have been a big supporter of microsoft but this is just plain STUPID!
# Posted By l.l. smith | 5/3/07 2:02 PM
Thanks for the above advice (Posted By liamk | 3/7/07 6:17 PM ).
I was having a nightmare with Vista and Outlook. Brand new Dell Inspriron 640 with 512 ram, now upgraded to 1.5gb. But still Outlook was running very slow. I had imported over 8 eight years of email from a Windows98/Office2000. The new Dell/Vista/Outlook2007 was running like a dog -100 times slowly than my 8 year old PC!!! I was going mad - with no help from Dell.
I have now disabled "Outlookaddins" and "Google Desktop" from the Tools / Trust Centre and now all is running much better.

Thanks for the advice.
# Posted By Glenn | 5/5/07 3:16 AM
I have VISTA BUSINESS (upgrade) running on a SONY VAIO dual core laptop with 1.5g RAM and OFFICE 2003. Mouse scrolling speed was terribly slow and jerky. I ran REGCURE to clean things up and everything then hummed along just fine. REGCURE had removed the link to OFFICE SOUNDS. I reinstalled the link and scroll speed reverted to being very very slow and jerky. I like OFFICE SOUNDS. Does anybody know if there's a patch or upgrade to enable OFFICE 2003 SOUNDS compatibility with VISTA?
# Posted By Richard | 5/6/07 12:08 AM
We've recently received XPS laptops with exactly the same HW/SW configuration and same problems as described in the article... All laptops run bloody slowly and in our case Outlook just crashes when working in cached mode, so we had to switch to the standard RPC mode which does not make much sense to mobile sales force.

I'm really surprised that old hw run Vista superiorly... Does not seem to be true, even a little bit.
# Posted By Eugene ... | 5/6/07 7:09 PM
Jason:
...sure do wish I had found your blog before installing Office 2007 Pro (I work at home with no tech support). At this point I'm not gonna sleep until I get my laptop back to Office 2003 (XP Pro -- thankfully never "downgraded" to Vista).
Anyway, thanks for taking the time to share your experience; I've gotta go figure out the Cyberlink thing and then especially get rid of Outlook 2007 without losing any data..... Jerri1031
# Posted By Jerri1031 | 5/7/07 12:30 AM
Hi Jason,

I'm finding the same as you, and in some cases worse. I'm running on a 3 year old Dell workstation with XPPro, all the patches, and have just upgraded to Office 2007 and am regretting it. Also running Visual Studio 2003 with the .net 1.1 framework which is now stalling every hour or so.

My question is, having used outlook 2007 for a month now. Can you must remove office 2007 and reinstall office 2003 and have outlook still use the outlook.pst file that's been in use by outlook 2007. Is it compatible? I don't want to risk my whole business communications (though I'll copy it of course), and a whole day of wasted time?

Cheers,

Craig
# Posted By Craig | 5/8/07 7:23 AM
Greetings to all!
I wish to share my history. I have Microsoft Windows 2003 Server Enterprise Edition SP1 (kernel is similar XP SP2) installed on my notebook :) (Toshiba M100-179 with 1024MB of memory). I have Microsoft Office 2007 Enterprise Edition v.12.0.4518.1014 ENG, McAfee Antivirus Enterprise Edition Scaner and some other software not running all the time (Microsoft Internet Information Services v.6.0?, Microsoft SQL Server 2005 Enterprise Edition, Microsoft Visual Studio 2005 Team Edition...) On the average my task manager shows 40-45 working processes.

Right after installations start of outlook or word borrowed 15-18 seconds (very slow for me). After activization Prefether (by default on a server it is disabled) began to borrow only the first start so much, all the subsequent kept within 8-10 seconds. After switching-off of the majority of add-ons (COM) the first start began to borrow 5-6 seconds, the subsequent - 2-3 seconds.

Depending on size of files and started other processes (like ActiveSync) Word eats about 50MB of memory, Outlook eats from 27 up to 100MB of memory (average 50). All programs of office very economically concern to my processor time. Thus I do not test inconveniences in work. I am insolent not so greater base of letters (150 MB) - probably reason in it. I have DO NOT install any update for office).

Recently I have made a full copy of system and have installed it to other machine (Celeron 2,4 256MB). Here on such system I observe serious loss of productivity. Outlook on former about 20 seconds are started. The truth I yet did not establish specific drivers from the manufacturer, used standard from windows.

In general I do not know why at me all so but if I can help you with the decision of problems (by means of granting the data, adjustments) - that ask.
# Posted By Sokolov Denis | 5/8/07 10:25 AM
I work tech support for HP, and as a Tech Support Agent that listens to hours and hours of calls, I can tell you that it seems like with Vista and Office 2K7 people either have a horrible experience or a pleasant one. It is very odd, I've spent tons of time performing recoveries, restores, testing hardware, disabling start-up items, all in hope of finding some performance. But like I said, some people have no problems at all, some people have horrors. My suggestion to everyone is try the TRIAL, thats what it's there for. Although I haven't had anyone experience this issue with a trial version of office (strange). One thing I have found that helps with our OEM computers is that if you run a manufacturers wipe on the hard drive, and then perform a recovery afterwards, then it seems to run ok, but still not stellar. Anyways, thats my experience, take what you want from it.
# Posted By Cameron | 5/15/07 9:37 PM
Bought a Dell with Vista installed, dual core 1 gig, and used the transfer from XP tool to migrate - it was hell! Computer stalled and had to be rebooted by holding the start button down 5-7 times a day when it froze. (Netscape 7, Office 2003 and firefox) At least with Windows 3x the blue screen responded to the three finger salute, Vista did not.

Reloaded Vista from disk and reinstalled software (no migration) - machine is now running fine so I am assuming an incompatibility with older drivers or default Dell configuration.

Quite happy with it now, but we'll stick with the Office 2003 for now, I've had enough lost time.
# Posted By Fred | 5/17/07 10:59 AM
1. Uninstall Windows Desktop Search from the add/remove in control panel and when outlook reopens click do not show again and NO to load the desktop search. When I removed this program and asked outlook not to re install it, outlook and the computer started screaming again. Microsoft support showed me this issue and it resolved the problem and eliminated a number of shutdown errors also.
# Posted By Greg Jarmin | 5/21/07 5:02 PM
One last note. I am using XP and not Vista.
# Posted By Greg Jarmin | 5/21/07 5:04 PM
I can assure you I wish I never accidently damaged my non-Vista computer! I never had a problem responding to office Outlook e-mails from my lap-top while externally signed in. Now I have to read my mails on my lap-top and respond on my Treo. WHAT A PAIN! I never had an issue with my non-Vista systems. Now, I would throw my computer out the window and wait till a better operating system is out.... I think my accidental damage protection plan would still be good.

Now I amaturely understand why MSFT was investigated for trade suspicions.
# Posted By Mario Careaga | 5/25/07 3:03 PM
Dear Andy Brauninger
Program Manager
Microsoft

Very funny.

I had just written a post berating your firm, but when I tried to send it, IE crashed as did Outlook (they often take dives in pairs on my 2,900$ laptop) so I couldn't send it.
(I was duped into buying Vista too by the way)

I'll summarize 2 quick things I want to say, before it crashes again despite my hardware EXCEEDING requirements.

1. You people are wrong for releasing this junk to be tested by paying cutomers.

2. I bet you are NOT running vista at home.

Shame on you and your team for this, I will do everything I can to move away from your firm's products in the future.
# Posted By Jason de Luca | 5/27/07 4:34 AM
this is hilarious, I was reading one of the comments praising Vista/Office 2007, clicked on the name and saw this: "... I work on Search technology for Windows at Microsoft..." in their profile.

I use Thunderbird to manage my 9 email accounts simultaneously. Even when zipped, the profile folder is over 1GB and the only time this thing slows down is during the 20 seconds it takes to "compress folders." I only use outlook for its calendar/contacts because it syncs well with my PocketPC... there should be a Microsoft logo in the dictionary next to word "monopoly"... "ubiquitous" or.... "inferior good being crammed down our throat."

I also use WordPerfect instead of MSWord...

Aside from Excel, MS-DOS and Win2000 I've never enjoyed using ANY of Microsoft's products.
# Posted By cyrus | 5/29/07 8:59 AM
I'm running a 2.0 ghz core duo Dell Inspiron 6400 - Basically one of their faster laptops.

Had exactly the same problem. I've spent 4 days on and off trying to get this to work. Not only that but deleted two years of saved e-mails trying to get Outlook 2007 to work.

Thanks for the tip about the Dell add on I can now work with my machine but what a hassle. This is it.

I'm going back to mac.
# Posted By Alfred | 6/4/07 11:41 AM
on my 1,5 year old Toshiba, it's a dream; on my 5 months Dell XPS M2010 (quite high-end...), it's a nightmare. Conclusion...
# Posted By Fabien | 6/7/07 3:13 PM
My boss and I both got new Toshiba Tecra laptops recently with XP and Office 2007. Outlook 2007 on my boss's laptop was horrible. My laptop was better than my boss, but Outlook was certainly slower than my previous 5 year old Tecra, running XP and Office 2003.

Tecra laptop users should also go to the Toshiba web site and search for "XP freezes". The fingerprint device software is causing alot of problems. I'm trying that tomorrow ( just found out tonight...)

So, perhaps Office 2007 combined with various OEM software add-ons are most of these problems? Who knows. The PC world is very complex.

good luck.
# Posted By m e | 6/13/07 8:22 PM
I have about the same setup. And I have to say I dont have the same problems. Vista and Office work together perfectly, no complaints at all. I just wish outlook looked more like the Windows Vista Environment. Outlook is like a little piece of XP.
# Posted By Jason | 6/17/07 8:26 AM
One of my clients has bought a new laptop, asked me for advice, I asked if it came with XP. No it came with Vista. An "Uh oh" popup popped up in my head. I asked what version of Office he was going to install, 2007. I thought ok, that might work since it was designed for Vista.

But I couldn't be more wrong, his Office 2007 installation worked fine on his old laptop running XP, but on Vista: no cigar! So there you go with their "Vista Ready"... maybe M$ forgot to append a question mark to their slogan?

As I see the shear number peopled trouble and the multitude of happy, ignorant and fake remarks posted by the M$ bots, I figure he and others are better of with OpenOffice.
# Posted By Joshua | 6/19/07 5:53 AM
Vista and Office 2007 suck bad.

I am an experienced tech, and have witnessed the horrors of these two products. Scores of people are scrambling to either get back to XP and Office 2003 OR they are switching to Apple, or Linux. It's a suicidal bloodbath IMHO.

Micro$haft is not making any new friends with these products for sure. I can't believe how damn bad it all is. WAKE THE HELL UP M$ !
# Posted By metafizx | 6/22/07 10:54 AM
How about you cry more. Learn to upgrade a computer. Buy some RAM and a new video card, then enjoy your fast computer speed.

Less QQ, more PewPew.
# Posted By Cry More | 6/26/07 9:22 AM
Hi,

I'm running an Acer Ferrari 1005 with 2GB RAM and have *.dll problems with Vista Business and Outlook 2007. it reckons that it cannot find "msvcr80.dll" and rtfhtml.dll". Any suggestions anyone?
# Posted By Marius Visser | 7/5/07 2:13 AM
I muist say I am surprised.

I am running a Dell ATG D620, Vista Business, Office 2007, 2Gig RAM.

Microsoft have done a pretty good job!

My only suggestion is to leave the machine alone and on for a day or so so that it can take care of the initial index build.

Thereafter, it flies.

In my humble opinion, take that dell back to wherever you got it and tell them to replace it!
# Posted By drastik | 7/6/07 5:25 AM
I came across the blog and comments after searching in vain for help with Outlook 2007 performance. Those who are posting here and claiming there is no problem, or suggesting that those who have these problems are just too stupid to upgrade our hardware, or whatever. Sorry, but you are just plain wrong.

Like the original poster, I also have a brand new Dell dual-core machine, an Inspiron with 2GB of memory, plenty of disk space and nothing unusual loaded. I have exactly the same performance problems, and had these problems right out of the box. The performance got SLIGHTLY better after I removed various default Outlook plugins. (The editor is now fast enough so I can actually edit emails. As delivered, it was simply not usable.). But my brand new machine is still exhibiting horrible performance problems in Outlook.

Like not being able to open new applications (like a web browser so I can search for help about this) until I close Outlook. That hasn't happened to me since (hmmm) the Windows 95 era?

Like checking the performance monitor and finding that Outlook is using 110MB of RAM (!!).

Like having to reboot the machine 5 times or more a day to get the "synchronizing folders" message to go away so I can send and receive critical emails.

Absolutely maddening.

As background, the reason I bought this machine was that running Windows XP Pro and Office 2002 on my previous Dell 810 was getting a little frustrating. In Office 2002, my main problem was that my machine would essentially freeze up any time Outlook went out to check my POP mail boxes for incoming mail. This meant that VOIP calls would be dropped, Webex meetings would jitter, other apps would basically stop responding until Outlook finished. In the age of SPAM, checking POP emails could sometimes mean 2 or 3 minutes of freeze-up. Not acceptable. I blamed it on the machine.

Note that I am not using Exchange, I only use POP emails and the calendar. PST file is under 1MB. Simplest possible use of Outlook, one would think.

Note that I cannot use Vista, because too many of the technical apps I use are not compatible with it. I must run Win XP Pro. So please don't bother telling me to "upgrade" to that OS as a solution.

Using Outlook 2007 on Win XP Pro I have severe problems, with outbound POP emails not going, and inbound not coming in for 30 minutes or more at a time. In my task bar there is a small icon that appears often. If I put the cursor over the icon, there is a message that says “Microsoft Outlook is synchronizing folders”. I have no idea what is being "synchronized" or why. The Help has no useful information about this message.

The only way to stop this so I can get critical emails out, and receive emails, is to reboot the system, which I do many times a day. Again, I don’t use Exchange at all, I only use POP email. I’ve searched the web and found many, many complaints about this behavior in Outlook 2003 and 2007, but no solution.

When this problem occurs, it’s actually faster to check my POP emails via my cell phone, SPAMs and all. (!)

This is a productivity killer. At this point I have lost whatever faith I may have had in Microsoft Outlook, and I will probably move to Thunderbird.

Dell support was no help, by the way. They want me to pay money to have an expert solve the problem. I have purchased at least 20 machines from Dell in 10 years. This may be the last.
# Posted By DavidP | 7/7/07 4:54 PM
update on Vista and Office 2007 -

SURPRISE ...THEY STILL SUCK !!!

I have wrestled with Vista ever since I got it, super slow, programs that won't work and weird behavior (like shutting down programs when it feels like it). Vista and its stupid darkening of the screen, and prompts to "continue" are a pain in the ass and useless in my opinion, it only contributes to my carpal tunnel damage. I know XP would run like lightning on my new hardware...it's Vista that is agonizingly slow. Let's not even bring up the horrible piece of sludge IE7. THE USABILITY TEAM SHOULD BE FIRED !

Office 2007, aside from being a bastard child, is ugly, unorganized & awful from every sense of usability...slower than whale shit....CRASHES constantly. WORD - EXCEL - and our buddy OUTLOOK. Outlook finally got to a point where Vista shut it down and does not start. All diags pass, pst/ost's check out, but Vista kills it and doesnt give one hoot of a hint why. THIS PRODUCT SUCKS BIG TIME.

I can't figure out why M$ would completely toss out the tried and true paradigm from the existing Office to release this piece of crap. People use Office as a business tool, to do work and rely on it, now basically you have to start over again figuring it out...that equates to a WASTE OF TIME. Dont email out the default file formats .docx that no one in the world can open unless they have Office 2007. Now ain't that a wonderful piece of news ? and to call the normal .doc format "compatibility mode" HAHAHA that is ridiculous.

Maybe M$ should fly over to their India software facility and have more design reviews and product testing before they release it. who were the beta testers ? apparently not the end user.
# Posted By metafizx | 7/8/07 11:25 AM
Here's my problem with Vista: I am unable to print a report from a management software package that is written in Microsoft Access. I get an error message that says "Microsoft Access has stopped working." The problem, evidently, is USP10.dll (something like that).

I can see the report I am trying to print on the screen but the darn thing won't print!
# Posted By jvm | 7/9/07 1:26 PM
Hi have Outlook addIn for my software and it works fine with XP and office 2003 but when we switch to Vista (and we have office 2003) that outlook addin is not working/not appearing.

Only when i disable UAC of vista i can see my AddIn. Can anyone help me? We have other issue with Vista but these is major as we use Outlook and Addin lot more for work.

Any help will be greatly appreciated.
# Posted By Vishwa | 7/13/07 4:09 AM
It's hilarious how people are reacting to posts by otherwise sane people who are merely trying to relate their absolute dissatisfaction with Microsoft over their recent software offerings. And if there's FUD, it's coming from Microsoft, trying to cast doubt on such posts. Well known beta testers and tech writers were saying Vista was not ready for prime time--their hopes of a delay were ignored, and one of the worst beta products in Microsoft history was just thrown out on the unsuspecting public. Rather than hire coders, they're hiring spin doctors (ghost blog responders). That may be the cheapest thing to do, but it's not the right thing to do. Microsoft as a whole should just listen to people (customers! paying customers!) instead of listening to sales and marketing, or even management. When the code managers are told they have to release something and they know it will be crap and cause such consternation, they all need to band together and threaten to quit (I know they won't, because they like their fat paychecks, but still...). As of XP I had been a pretty big proponent of Microsoft, and felt they were finally getting somewhere. I routinely laugh at and argue with the Macheads that try to bad mouth Microsoft. I'm a Linuxhead myself, but know that it's not ready for primetime itself (on the desktop). But Microsoft has proven to me over the past 6 months that my loyalty is misplaced. Over the years I have spent too much on their products, and encourage others to do the same. And this is how they repay us, with the hundreds of billions of dollars they pocket in profits. That is absurd, irresponsible, and unacceptable. I am an IT expert (and have been the better part of 18 years) that uses MS technology on a daily basis, but something has gone seriously awry. I have decided that I will no longer reward Microsoft for this type of anti-consumer behavior. Namely, I'm switching to Mac. I'll keep some bargain basement, bottom dollar laptop laying around, for when I run across the typical "this requires IE" or "only works with Windows" stuff, but I will not use it for my primary computing machine. And, I will not spend any money on Microsoft software unless I absolutely have not a single other alternative. It is a small thing, but at least it's a gesture. And I'll recommend the same to every techie and family member or friend I have. My advice from now on is "only buy a PC if you can't afford a Mac." I used to say "don't be an idiot, ignore the Mac, just get a PC like everyone else." No more. Microsoft Word engineers decided unilaterally to change the newline key on our keyboards to a paragraph key (which it has never been in the history of computing or even typewriting). Who cares how many people I have to go around and fix it back to "normal" for them, right? I care. And they decided to release a Beta OS that requires ridiculous amounts of RAM because they have lost their edge in the market. They unilaterally chose to change the interface of their browser, apps, and operating systems to be more like a Mac. If I have to learn a new paradigm of computing, I might as well do so on a Mac. So, I'm unilaterally deciding to replace the PC on my desktop with a combination of Linux and Macintosh computers. I will do everything I can on a Mac, then turn to Linux, and lastly turn to the bare bones Windows system I keep in the corner and powered off for those few real "MS" emergencies. I've had it. I'm done. Enough. And I'm going to drag as many people with me as I can. If they don't believe that having IT experts working in the field, with a Master's Degree in tow, going around saying they switched to a Mac and recommend everyone else does too, then we'll just have to keep an eye on Apple stock, and on Microsoft stock, to see which way the wind is blowing. There is no better time than now to send some shots across the bow of this Redmond behemoth that has lost contact with its customer base.
# Posted By Duane | 7/13/07 9:58 AM
Thanks to Parallels and/or VM Ware and the new Mac Hardware, you don't even need an extra machine should you encounter one of those frustrating circumstances that requires you to boot windows! I'm a big fan of Parallels myself - when I need IE, or Windows, I load it, temporily boot XP, do what I need to do, and then turn the windows crap off. As another tech expert, who was forced to switch to Windows from Unix when I left the hallowed halls of the ivory tower, I too actually believed that Microsoft was finally on the right track when they got to 2000 SP3/4 and then with XP SP2 ... but now I despise them more than they ever did.

It's Mac for Me and Mac for You. Hopefully more will convert. I'm not saying Mac is perfect (until OS X, I wouldn't acknowledge it as a real OS, and until OS X 10.2, I wouldn't actually buy it), but compared to Microsoft ...
# Posted By Michael Lamoureux | 7/13/07 10:15 AM
I've just gone and paid for a brand new 2007 sony small vaio, its a fast little laptop that is only for outlook, no games, no excel, nothing.

My harddrive is a 32gb flash memory drive with 2gb ddr2 ram (VGN TZ18GN), so it doesnt need to spin and it makes no spinning noises.

Its an upgrade from my old vaio tx series which handled office xp normal. Im running office on the new laptop and i can honestly say that i regret purchasing this laptop. ITS SO SLOW!!!

i get around 100-200 emails a day and to move to the next email the preview pane has a 5 second delay to preview the stupid email.

Now this laptop has a flash memory for the harddrive and my pst file is only 700mb, my old laptop could handle 2gb (pst) and would run fine.

MICROSOFT - sort it please, we have a business to run!
# Posted By sony tz | 7/22/07 10:47 AM
by the way running outlook in safe mode really works, but are there any disadvantages with doing this, as this is my temporary solution.
# Posted By sony tz | 7/22/07 10:55 AM
I had the same slowness problems, I went to help and ran the Office Diagnostics, this seemed to help speed things up.
# Posted By anon | 7/23/07 2:27 PM
I've ran into the same issues. Try this:

http://www.groovypost.com/howto/microsoft/outlook/...
# Posted By MrGroove | 7/26/07 4:16 PM
hi i´m having serius problems with the installation of office 2007. I have downloaded it from the internet, and when i try to run it appears a message telling the archive may be incomplete and i can´t run it. You know if this is a problem of vista system and if there is a way to get a solution for it?
# Posted By javier reinoso | 8/3/07 4:43 AM
I am running a Thinkpad with 2gb ram and a 2ghz c2d processor and my outlook 2003 is horribly slow when I first launch the application. It seems to speed up if I have it open all day (which I normally do).

Does anyone know if SP1 will address any of these issues? If not I am probably going to downgrade back to XP or even back to my old laptop.
# Posted By Hornswaggled | 8/6/07 11:55 AM
Has anyone tried loading this Microsoft change from April located at

http://www.microsoft.com/downloads/details.aspx?Fa...

and had better results with Outlook 2007
# Posted By Gordon OHara | 8/19/07 1:16 AM
Ok, ok... all of you spoke about machines with at least 1 - 2 GB of ram to run a simple vista bussiness with office 2007 ..... that suck, that say if i want to run vista really good i have to find money in my pocket to "put it" in a good computer? .... humm ... maybe is not the answer for me... i prefier change me to linux and running over 512MB of my actual computer, before to spend $2000 US in a machine that probally no work if i open a paint and outlook at the same time...maybe M$ thinks that 4GB and quad´s cores are the answer.. i do not know. Maybe in a future the problems will fixed ... but many people (like me) will no have a good opinion about M$ and their killer OS (resource).
# Posted By totoro | 8/24/07 8:02 PM
i totally agree with you in regards to your speed comments, however, seeing as Microsoft spent "billions" developing it, the very leas you could have done was test it in your environment before you rolled it out, this is a no brainer practice which you should have done!, expecting everything to work straight out of the box is a little crazy in the IT field..
# Posted By chich | 9/4/07 9:44 PM
After suffering hard drive corruption I've replaced XP Pro / Office XP with Vista x64 / Office 2007.

So what can I say. Vista is pretty poor to be honest. I have a mainstream Asus P5WD2 Premium board with dual core 3 gig Intel processor and 1GB RAM.

It's not that I notice it being that much slower than XP, although it is, simply that nothing works properly. Here are some examples:

1) HP Color Laserjet 2840. I have to print via the network and scan via USB as there are no suitable drivers to get both bits to work with one cable

2) Plextor PX-708A DVD Writer. Works for reading DVDs but not CDs. Firmware latest revision, known problem.

3) On board LAN interfaces. One works, the other freezes after a few minutes.

I personally find Office 2007 a bit cumbersome compared to Office XP, it seems to be the user interface is "dumbed down" each release to make it easier for non-IT literate people to use and slow down those who know what they are doing. Can't say I like it.

So what am I going to do then. As soon as this is posted I'm going to lose Vista in favour of XP, as it is simply impossible to work with an OS where you can't print/scan properly or read CDs. But I'll keep Office 2007 on and persevere with it.

My recommendation is, if you have a working XP system keep it, Vista has much ground to cover in terms of peripheral support and stability before it becomes a serious contender for the OS of choice.
# Posted By Noel Clark | 9/10/07 11:47 AM
I don't know why so many people are having issues with Vista...mine has been running just fine since I bought it!
Sure you need to do some tweaking, but really, much less than the tweaking you/I had to do with XP!

I still have my trusty XP on a Toshiba Qosmio running next to my Vista system, but Vista, Office 2007 Personal and Aero beat XP hands down!

Mind you...if I get any more sh!t from Micro$oft and requests to PAY MORE MONEY for their services and packs, I'll be eyeing up a Mac Pro in the forthcoming January sales!!
# Posted By Admin | 9/12/07 8:33 AM
First of all - my appolgies in advance ... I only read the first 1/3 of this blog, but I wanted to go somewhere to make my opinion public.

I upgraded Office 2003 to 2007, on XP. I initially just upgraded Outlook and Access, then upgraded the rest of the suite a couple weeks later.

Long story short - I just finished "ripping 2007 out by the roots" (the Add/Remove didn't work - no surprise), and resinstalled Office 2003.

Feature-wise, Outlook 2007 is nicer, but performance was terrible. I also installed desktop search, because Outlook 2007 breaks Lookout (a FAR SUPERIOR desktop search engine ... until Microsoft got hold of it).

The Access 2007 upgrade was Ok, but I didn't really get into any of the new features. I suspect there's more there that I would have liked, but other Office 2007 issues prevented me from moving forward.

Then I upgraded the rest of the suite. Asside from Outlook, Word is usually where I spend the rest of my time. And I freqently toggle between apps. And here is one of the BIGGEST problems in Office 2007 - Toggling between Outlook and Office takes anywhere between 4-6 seconds ... just to Alt-Tab between the 2 ... 4-6 seconds!!! (BTW - toggling in Office 2003 is instantaneous).

The new navigation in Word is INCREDIBLY painful. I don't know all the nooks and crannies in Word 2003 where every feature is located, but I know the basic features that I use all the time. In Word 2007, it would sometimes take between 20-40 minutes just to find the same feature! Thankfully, someone at Microsoft had the brilliant idea to include an "Office 2003 Keyboard Shortcut Translation" feature in Word 2007 -- if you know how to do something in Word 2003, you can type the same keyboard shortcuts and it (usually) works in Word 2007. I typically put the document save date in the footer of my documents. I looked for over 30 minutes in Word 2007, but could not fin out how to do that. Thankfully, I did the Word 2003 keystrokes as a last resort and it worked!!! Conclusion - The interface is SO BAD, that to fully utilize Word 2007, you need to be fully fluent with Word 2003 first!!!

End of the story - I'm so glad that I got Office 2003 reinstalled. I would be som embarrased to tell people "Yeah, I upgraded to Office 2007 ... then I got a Mac."
# Posted By MikeS | 9/14/07 7:49 AM
I have been using Office 07 on a Vista laptop which is very middle of the road and is runs very smoothly, slower to load than 03 but faster running. My experience has been totally different to the one described!
Also I think Microsoft's research money has been fairly well spent as Office 07 is so much better to use.
# Posted By Tim | 9/15/07 3:37 PM
I attempted to upgrade our small office environment to Vista and Office 2007. After 40+ hours with customer support both Microsoft and HP, I finally gaveup and returned all 5 machines and ordered 5 new systems with XP Pro.

Run as fast as you can from Vista and office 2007. It is the worst experience I have ever encountered in 25 years of IT.

Our 2 year old $5000 HP Color Printers would not print more than one copy and took more than a minute to process any single job. HP told me as long as it prints one copy, they consider their driver working. Microsoft could not get Outlook to work... period.

Again, If you are in a small business, run as far and fast as you can. Not one of my 50+ clients will even consider upgrading to Vista.
# Posted By Chris | 9/19/07 12:56 PM
I ordered a new Dell pc with Vista Home Premium and Office 2007 Professional, I have spent countless hours with Microsoft help desk trying to use Word and Outlook. My computer has been indexing and indexing for days without finishing, Microsoft told me to call back in several days later if indexing continues, I expect to call back on Monday

I have warned others NOT to buy Office 2007 and stay with Office 2003 which worked well for me until I decided to replace. A Mistake I will not forget soon.

Gates should also be held accountable for selling a defective product and where are the class action lawyers when we need them???
# Posted By John | 9/22/07 3:58 PM
The issues are totally muddled here. Are we talking Vista, or are we talking Office 2007?

On my XP Pro SP2 machine, Office 2007 was initially great. I just reinstalled my whole laptop, and Outlook 2007 has been hogging my processor for days AND nights (yes I've left the machine on) while it "synchronizes" with Exchange. Prior to that, it ran fine.

However, running Office 2003 on Vista works great. I have not tried Office 2007, but Vista is a nice OS, at least in mine and my co-workers experience. I work for a software company, if that's any consolation for the "techniness" of me and these folks.
# Posted By Matt | 9/26/07 2:51 PM
I have winxp installed on my pc and vista on my laptop. IMHO winxp is faster os than xp...

http://lenslens.info
# Posted By Andrew | 10/5/07 9:52 AM
We all love propaganda don't we. I have a similair arragement and have been running it since Aug. Guess what, Zero problems. Don't believe the propaganda, I wouldn't be suprised is Apple/Mac funded this persons post.
# Posted By Tyson Harris | 10/8/07 1:53 PM
Can someone tell me the solution for this? The thresd is very long now
# Posted By Steve Roman | 10/24/07 5:38 PM
Don't use Microsoft.

Go Mac, Linux, or old-school Unix.

Just don't use Microsoft.
# Posted By the doctor | 10/24/07 7:31 PM
I bought Compaq 6710b 2 weeks ago (Oct 15, 2007) as a replacement for cheap ($500) but nicely running Acer 1.7GHz dual-core with Vista Home Premium and Office 2003. That Acer was my first Vista OS experience and it turned out to be much better experience than I expected. Based on that I considered Compaq 6710b with 2.0GHz dual-core, 1GB RAM and Vista business to be good fit for what I need to run my small business. It has central-european locale (I am living there) and it came with Office 2007 trial predinstalled. The trial gives me 3 months for evaluation. GOOD, thanks a lot!

I already EVALUATED it over. No Office 2007 in my laptop after trial expiration. Sure thing.

Jason described my own experience to the tiniest detail, included hours and hours spent to get it working faster. Actually, I spend much more than him because I'm not IT expert. I'm just little more than average experienced user.

I started to suspect the computer hardware for being faulty so I decided to test-install XP Pro with (listen to this!) Office 97. I don't want to describe those 2 nights I spent with computer to get Vista bootloader fixed again, but the XP-O97 is just great combination as long as I speak about speed. Outlook, Word, Excel, PowerPoint were on even before my finger left the touchpad...!

That made me think what is Office97 missing from later Office editions that I'd necessary need for my work. Well, nothing. I see my girlfriend creating 100+ pages long Word documents for her work (high-school teacher) at O97. No problem.

PS: I bought separatelly Office 2007 activation number the same day as the computer. Anyone interested to buy this unopened box...?
# Posted By Tom | 10/27/07 1:06 PM
TOM, I AM INTERESTED IN BUYING YOUR OFFICE 2007
# Posted By denvergeeks | 10/30/07 11:53 AM
I ran in to the same problem. I am able to fix it by NOT adding in all my contacts in to the PST. Once I add my contacts the CPU spiking and disk drive thrashing start. If you delete are the contacts the problem does not go away. I have to start again with a clean PST. Still looking for a solution.
# Posted By Michael Magee | 11/9/07 8:19 AM
I have a Dell Inspiron 6400 that is supposed to be Vista compatitible. I upgraded from xp to vista Ultimate and office 2007 and I am trying to figure out how to switch to xp again with a dual partition boot up system.

I can't connect to my ssl webmail service most of the time and I haven't been able to set up a vpn. This is costing me and my business a lot of time (and money)...vista ultimate and office 2007? without a doubt the worst software decision I have ever made.

Be forewarned.
# Posted By Allan | 11/12/07 1:16 AM
If outlook 2007 keeps closing on you for no reason when running windows vista, or closes when you are trying to send a email this is what I did to fix the issue read below **I searched high and low and could not find a fix* I resolved it my self by

Right click the outlook 2007 icon gor to properties then the compatabilty tab and change it to Windows xp service pack 2 make sure the box is checked above the selection box. Apply the new settings and give it a try it worked for me.
# Posted By Brad | 11/13/07 5:08 AM
I am running Vista Ultimate and Office 2007 on an almost maxed Dell Vostro/Intel Core2Duo@2ghz, 4gbram@667, GF8600mGT, 160gb&8Mcache HDD.../
and I tell you vista runs extremely slow and almost everything is not responding although all the fixes and appropriate drivers loaded. I am so disappointed...
# Posted By Svetoslav | 11/20/07 12:06 AM
I purchased a new Dell XPS 1330 with Vista and MS Office Suite and immediately had a ridiculous pile of problems (slow boots, all of the issues described by the poster regarding Outlook). I did a simple web search and found this blog/post/thread. After reading through 40+ posts it started to stink of high hell that MS was "stuffing" responses to counteract the crap they unleashed on the business world. My productivity dropped significantly since buying a new "high-powered" machine with this crap software. Hell, I have to whistle Dixie while the damn machine goes through it's 12-minute Vista boot-up. Add six (6) minutes to open Outlook 2007 (because of the .pst file problem) and my clients are packing to leave.

Don't believ any of the sugar-coated posts in here. This MS software screw-up is well-documented on the web.
# Posted By Business One | 11/29/07 8:02 PM
Hi Jason, I sympathized with your problem, as I am having similar problem with you. I run outdated laptop, a TOshiba with only 256 MB Ram. With Office 2003, standard apps like Words and Excel appears in an instant. But in Office, it takes around ONE MINUTE! It gives me annoyance. And my work requires me open a lot of files, often up to 10 files (word or excel) at the same time. And with Office 2007, it is just plain nightmare! I'll try to buy more RAM, but of course I am disappointed with Office 2007. For you out there, please stay with Office 2003.
# Posted By Beta Rakhmadi | 12/4/07 3:50 AM
My Excel application required 6.7 sec to run in Office 2003 on 1.8 Gz AMD 512 Ram Laptop. The same application with same data ran for 24.5 sec in Excel 2007 on my new Dual Core 2 Vista 2.2 Gz 2 GB Ram Dell Laptop. I installed Office Xp on the new Laptop the run time went down to 7 sec. I think there is some problem with Excel 2007. The reason it's important to me is that sometime I have to run batch data with the Excel Application and could have gone for 5 hrs in old Laptop. The new machine will almost take a day to finish
# Posted By NJMah | 12/5/07 7:18 PM
I am totally non-tech, and I find Office Home & Student 2007 a nightmare; too complicated by far, far too many options for simple tasks, and I haven't cracked how to send a document as an attachment without opening Outlook. Can I run Office 2003 on Vista? I'm sick of Office 2007 and would like to get rid of it.
# Posted By veronika | 12/7/07 10:55 AM
Thanks for the type about safe mode - by holding CTRL while selecting the icon of the Office Product I wanted to launch (Outlook) it really helped. I was having problems finding things that I KNEW were in my PST but they were not showing up on my advanced searches. In safe mode it bypassed using that index crap and I found everything I needed in a few seconds.

To the Microsoft team that reads this stuff - did your programmers ever consider there are a lot of us that don't want everything on our harddrives and in our emails indexed? Talk about future privacy issues. Anyway, I'll never buy another computer with Vista. What a pain in the ass it has been.
# Posted By Hugh | 12/7/07 11:33 AM
How can you say with proof that vista is faster than XP????
Did anyone bother to benchmark the 2 products???
I am specifically a gamer but the software still has parallels.
Brand new PC 3g coreduo, 2 gigs ram, asus workstation MB, nvidea 8800gtx, HDsrunning on Raid 0.

Installed vista and was I let down, the PC was as slow as my old clunker reformatted and installed my old XP pro and its running like a dog shot in the rear end.

Just this exerience alone is enough to make me throw vista in the bin, the way it waits and decides if you want to really use the the progam you just launched then it asks, Like I wouldnt have double clicked on the program if I didnt want it to run is one of the most irritating pieces of crap software I have ever had.
# Posted By Ed Bigge | 12/8/07 2:00 AM
I'm disgusted with Office 2007 and outlook 2007. I only bought it because my outlook 2002 was seizing up and the "error" messages said I had to by a new outlook program. I thought Outlook 2007 came with the Home and school version of Office 2007. Hah! Foolish me. Had to buy a separate Outlook 2007. This monstrosity which is even more incompatible with Word Perfect than previous versions of Word. Not to mention all the horrible problems with slowness and "crashing" -- are they planning to put out a fix or a recall?

This level of frustration on an hourly (minutely?) basis is leading me to consider other options. But what? I don't want to buy a new computer just yet.
# Posted By CAM | 12/16/07 9:15 AM
Vista STINKS!!!!! Office 2007 belongs in trash can and you get absolutly no help on how to solve problems - I guess the employees don't know either. I am about ready to uninstall it and return to 2003.
# Posted By Fern Henderson | 12/18/07 9:51 AM
Just got a Dell M6300 (work station) for work with 2gb. Running Vista Business, Outlook 2007 is USELESS! How can a company like MS let this go on for so long without a solution?
# Posted By Darian | 12/19/07 10:12 AM
Horrible, Horrible, Horrible. In 1976 on a PDP-8, I was able to type on a teletype and have the characters show up immediately. In almost 2008 with a BRAND New Dell Vostro 1400, Windows Vista and Outlook 2007, I have to wait as much as 10 seconds for the characters I type to appear on screen. It's despicable.
# Posted By Steve Silberberg | 12/20/07 9:15 AM
I had the exact same problem running XP and Office 2007 on a brand new Dell with a fast processor and 2 Gig of memory. From the clues provided in this post, I disabled all but the absolutely necessary add-ins and my response rate dramitically improved (not perfect, but I can now do work in Outlook, which was impossible before). The key was finding the add-in page (Tools>Trust Center>Add-ins (on the left nav)>Manage:COM Add-ins). I disabled Business Contact Manager, SharePoint, Mobile Service, VBA, and FPFMOutlook, none of which I use.
# Posted By matt | 12/24/07 11:09 AM
I have a new HP 2.4 core 2 duo laptop running Vista. Outlook was unacceptably slow until I disabled most of the Addins (Tools>Trust Center>Add-ins). Now it is running much better. So the problem is not limited to Dell.
# Posted By Kinman | 1/2/08 7:46 AM
I'm just about as down on M$ as anyone else, and ALWAYS use alternatives when and where I can. My question here, however, is that this blog was written in February of 2007. Why would you think that bleeding edge hardware on bleeding edge software would run any differently? Most of the manufacturers were still scrambling to put out decent hardware that was compliant, with the then crippled O/S that was Vista. Don't blame M$ that you and your company were too eager to embrace under tested bleeding edge technology to put into production. The idea is just insanity. You have to give it time to come up to speed and these issue get resolved, though I don't care for the way M$ fixes their issues so covertly with M$ Update. Most of these issues seem to be ironed out better, but I do remember what you're talking about. My Outlook was a chug too. Just don't complain when you live life on the edge, you simply understand that you will be dealing with such things.
# Posted By Jason | 1/4/08 4:42 PM
I use a variety of operating systems and have been using Vista since Longhorn beta1 on one workstation and one mid range laptop. I will not upgrade the enterprise with Vista until some compatibility issues are sorted out, but have been reasonably pleased with the evolution of the Vista OS. I do believe that MS tends to release software to the general public well before they should. I still spend time debugging installs to optimize performance with Office 2007 which I do not have to spend on systems loaded with Office 2003. For these reasons, I am staying with XPpro and Office 2003 for general distribution at the moment.
I do, however, enjoy the 2007 UI and the Vista backend stability and continue to use the new software on my primary laptop with no problem (after speed tweaking)

DrByte
# Posted By DrByte | 1/5/08 2:18 PM
Duane, upon reading your post, I think your carriage return button is not working. Looks like they broke that, too. Damn you, Microsoft.
# Posted By Elmer J Fudd | 1/10/08 10:43 AM
I am advising all people and companies this is a perfect time to leave MS operating system and migrate to the MAC operating environment. Since Vista and Office are counter intuitive spend your time leaving new environments that are not prone to virus attacks from and thru MS.
# Posted By Steven Votaw | 1/18/08 8:15 AM
If nothing else this has been an entertaining read. First, a tip o' the hat to Charlie Owens for being forthcoming about who he works for, for which I will not dismiss him out of hand. I'll be honest - I'm a Microsoft proponent. I was born one...I'll die one. But as a systems analyst who just wants to point and click his way through his day so he can get home to wolf down some KFC and cuddle up with his wife on the sofa for some good ol' American Idol loony-ridiculing, I must confess that I currently dislike Vista/Office 2007 with a dislike I usually reserve for my ex-wife (okay, ex-wives...get off your soapbox). And like my ex-wives, I'm certain this will fluctuate over time between hatred and apathy to eventual find its equilibrium at some sort of mutual tolerance for each other. The issues people are reporting are real issues. Period. I don't see the purpose any "Rah Rah! Mine works fine" post is serving. Tell me what driver to update. Tell me what process to kill. Tell me what add-in to disable. Don't tell me to love...teach me to love. Otherwise...shutup and go work on a bug fix for a service pack or something useful.

One piece of advice before must I leave you to plan my Outlook's murder: Never trust anyone who calls ten-million "a tenth of a billion". He's in marketing or I'm a Mac user.

P.S. At the risk of belaboring the analogy, I'm really getting sick of having my decisions second-guessed by something that promised to honor and obey me. I think I want a divorce.
# Posted By SimplyFredZeppelin | 1/18/08 5:10 PM
I found your comments interesting. No way is Vista faster, it is not. We run 2 computers on XP/2003 Office and 1 Vista/2007 Office, obviously our newest computer and it is slower. Also, one comment mentions how great the new ribbon is, MS needs to speak with business people, we don't need a lot, it just needs to be fast and easy. The new office is so confusing and who cares about all those feature, it's over featured.
# Posted By Mark | 1/22/08 2:12 PM
...and for that matter, never trust anyone who calls a hundred million "10-million"... he's obviously more of an alphabet person.

My life needs a rewind/edit button for my mental typos, or someone needs to come up with Blog WhiteOut™.
# Posted By Fred Jepson | 1/23/08 9:56 AM
I bought Office/Outlook 2007 because a major client has it. My poor computer with XP went slower and slower and slower, etc. Of course, I had several deadlines to meet. After literally sitting and crying, I bought a new computer with Vista loaded. The speed is the same as my old computer with XP and Office 2003. I'm not impressed with that. My biggest gripe is that I do a lot of customization for my clients and I don't, nor have I EVER, wanted to use Microsoft's ideas of customization. Dealing with Ribbons and the new tool bar is slowing me down.

Ever feel like you're a mouse in a maze with no way out, no cheese, and a huge Bill Gates and his programmers watching you and laughing their heads off?
# Posted By Lisa | 1/23/08 9:50 PM
Uninstalling Cyberlink fixed my problem with Vista-OfficeOutlook2007. Problem was constant 50% plus CPU usage after Outlook loaded, and after shutting down Outlook, Outlook.exe continued to show running in Task Manager and CPU usage remained at 50% plus, i.e. Outlook did not actually close !! Unin Cyberlink fixed this.
# Posted By Steve | 1/25/08 7:21 PM
It's probably also worth mentioning that MSFT didn't test existing 3rd-party software before shoving Vista down our throats. We make "Baseball Mogul" -- the #1 best-selling baseball game for the PC over the last 24 months. And we've been spending a good bit of our time since Vista's release trying to get our game to run under Vista. The game was built on Visual Studio in XP and works great in everything from Windows 2000 to XP. You don't even need DirectX. It even works great on the Mac using any of the available emulators (e.g. Parallels, VM). But under Vista, it's a mess. Works on some systems (like the ones we have) but not on others (like those of 30% of our customers). It's a nightmare, and I'm sure we aren't the only developers that now have to work our butts off to try to make our game compatible with a new OS. Wasting this much effort making a Windows game work under Vista almost has us thinking about just switching to the Mac market.
# Posted By Clay Dreslough | 1/26/08 11:23 PM
I should add that we did get the Vista bugs fixed after several months work. But as you can tell, I'm still angry that Microsoft put this OS out there without warning existing developers that there would be compatibility issues, and then without providing any help to fix the problems they created.

Bill Gates uses "backwards compatibility" as an excuse for why MSFT's new OS's can't be better and faster than their previous versions. But that argument falls flat when they fail to make Vista compatible with apps that worked on XP.
# Posted By Clay Dreslough | 1/26/08 11:39 PM
I started having speed problems with Outlook shortly after buying a Lenovo T61p laptop. Everything was just fine except that when writing emails the letters would show up painfully slow (I sometimes wrote an entire phrase, and then watched it appearing on the screen, letter by letter.)

After hours of investigation I found the problem was the Password Manager software, which is part of the Client Security Solution of Lenovo. Usually it's a very handy tool (it stores application and web passwords for you), but apparently it seems to think the email window is a big login box since it behaves this way.

Now I have to start enabling all the software and Outlook add-ins I uninstalled while searching for the solution.
# Posted By Cristian Darie | 1/28/08 2:33 PM
I have a Dell Precision 390 Workstation with a Quad Core Xeon processor, 4GB of RAM, two 250GB 3gB/s SATA hard drives with HW RAID controller, 2GB Readyboost USB key, and an Nvidia Quadro 256MB video card. I have VIsta Business 64-bit and Office 2007 with SP1. All Windows patches/updates are applied.

Things were working good for about a week. Then tried to open a shared Exchange Mailbox. Now Outlook is SLOW. completely unuseable. My IMAP folders work great. But MAPI folders take over 20 seconds to load, and each e-mail in a MAPI folder can take 10-30 seconds to load.

I have tried lots of "fixes" (with no good results):

deleting the entire AppData directory from my home dir for Outlook and letting outlook rebuild it

deleting several "*.dat" files that are related to Outlook and letting Outlook rebuild them

turning off *all* add-ons (only had a few).

verifying that all indexing options for mail were disabled.

compacting all pst files (they are all small, less than 500MB)

I'm at a loss... I'll keep looking for an answer for a day or two. But if I don't find something soon I think I will try Outlook 2003.

-Ben.
# Posted By BenRussoUSA | 2/6/08 8:32 AM
I was at a complete loss as to why my brand new machine with Intel Core 2 duo processor, 4G of RAM, and XP Professional was at a complete crawl after installing Office 2007 trial version. I'm glad I found your posting. I'm going back to 2003. What a nightmare this has been! Try running any Adobe or video editing application with Office 2007. It just doesn't work!
# Posted By Bucher | 2/8/08 12:45 PM
Seems like there are a few plants in here.

Vista is not that great. Vista came pre-installed on my Sony Vaio VGN-FZ240E (2GB ram) and it chugs along for 10 minutes to half an hour thrashing the disk intermittently in such ways as to make productivity impossible.

I've barely made a dent on this 175GB hard drive, and only installed a handful of apps.

The point is Vista was pre-installed--purchased at Best Buy. They sell hundreds of thousands of these. There should be no driver issues.

And Office 2007 is NOT more intuitive. Finding out how to do things all over again is NOT more productive.
# Posted By Chad | 3/9/08 1:29 PM
Do yourself and everybody else a favour... switch to an OS l that works, like OSX or Linux. Windoze is for those who know nothing.
# Posted By Stuart | 3/14/08 6:07 AM
It is clear that there are particular combinations of Vista/Office 2007 that are not happy. I happen to have one of them. Last Septemebr I bought a brand new HP Pavilion high end dual processor with Vista Ultimate x64, Norton AntiVirus 2007 and 4GB of RAM all pre-installed. I only added Office 2007 and WIndows Mobile Device Center. I tried to upgrade to Norton Internet Security 2008 but the instalation failed with a registry key permission error. The uninstall also failed, as has any attempt to re-install. All Symantec suggestions have failed to fix, including over an hour with a third level technician logged into my machine fiddling with the registry via Goto Assist.

Since then Microsoft 'support', Symantec and HP have all blamed each other, but no-one has been able to provide a fix, WMDC no longer syncs with my Palm Treo, the 'Important' Office updates of last Tuesday will not install, and everyone keeps telling me to just restore my machine to its original condition and re-install Office.

Office 2007 is a disgrace. It is riddled with bugs that did not exist in Office 2003. Spell check dialog box displays errors below the visible portion of the wndow, Outlook frequently starts up claiming that the data file was not closed properly even though I simply did a File/Exit. (By the way, the workaround for anyone else with this problem is to go File/Work Offline before exiting Outlook!).

My professional job is to mediate technology disputes. It is an embarrassment to be in the position where I am actually getting infuriated with Microsoft/Symantec/HP for passing the buck to and fro and no-one taking responsibility for wrecking the machine on which my day to day livelihood is dependent.

I am the sole user account and administrator on my machine. I have to turn off user account control to avoid being prompted every few minutes to give myself permission to continue with commands I have invoked. It is just bizarre frankly.
With Windows Updates I defy anyone to be able to 'hide' updates as you could with XP. Someone seeems to have left the command out of Vista x64, even though the unhide command is there! And this is after SP1 (which Windows Pdate installed three weeks ago 'by mistake' according to Microsoft for a small % of users with a particular registry key which I am lucky enough to have).

My suspicion is that there are these kinds of errors in a lot of machines and no-one knows how to fix the corrupted registry keys that are obvioulsy behiond a lot of what is causing grief, so that just sugest a clean re-build. Don't worry about the user's time involved in doing that!
# Posted By Philip Argy | 3/14/08 7:05 AM
And I thought it was just ME!
I wish I had found this before investing in useless software. Vista started throwing out my Outlook 2002 - repeatedly dropped password and pop-ups every few seconds to Enter Network Password. Vista kindly investigated the problem and told me my solution was that Outtlook 2002 was no longer supported and I should send a cheque to Bill for an update to 2007.
Vista came installed on my Dell Inspiron 9400. Hated it from day 1. What an ugly operating system. Guess what? Outlook 2007 does not work on Vista either. I cannot use email as Outlook 2007 will not store my password either and none of the KB posts from Microsoft fixes the issue and one cannot get into regedit in Vista to solve the issue. MS "Help" were useless but did offer to send me an email if I complained (no kidding!).
Wasted money on a product I cannot use and will dump the O/s and go back to XP.
ShouldagottaMAC!
# Posted By Ian | 4/4/08 11:24 AM
If only the problem with M$ "Low Bloware" would be speed... They did it again: We're starting to receive the crappy infamous DocX files from our partners... Installed Compatibility Pack from M$ but it only achieve the goal partly when opening those lame DocX files. We loose page layout, graphics a screwed up and the list goes on.

It seems like people like to pay. The worst thing, sending money to a company that just laugh at everybody with their punk attitude...

I just hope that some government and big companies will stop this stupidity: Just standardize on an real Open file format like OpenDOC. DocX (OOXML) is NOT OPEN and UNUSABLE.
# Posted By Crimson | 4/4/08 4:08 PM
Ahh the post that keeps on giving - way to pump those metrics!

the doctor is on to you and so are the marketers who read this crapola

http://blog.sourcinginnovation.com/2008/04/01/web-...
# Posted By spendblathers | 4/8/08 7:08 PM
Actually, this post produces around 60-65 unique visitors per day on average -- not bad, but a very small percentage of the overall traffic of SM. And moreover, its helped thousands of people with the same issues that I had to deal with regarding Vista and Outlook. If you're looking to measure traffic and interaction, I'd suggest comments and overall interactivity are perhaps the best means to do so. This site's overall comments and traffic levels are at an all time high which is something I'm not only proud of -- it gives me reason to keep going with it and to build something much larger out of it.
# Posted By Jason Busch | 4/8/08 8:45 PM
Dear SpendBlathers:

Thanks for the vote of confidence - it is appreciated, but, to be fair, you have to note that I implied that many of the tactics were short term measures that inflated hits, not long term ones. Furthermore, the specific inflation strategy I mentioned was to "allow people to comment on the ire of the day".

Given that:
(a) this post is over a year old
(b) the Vista ire has subsided and the main Windows ires now are
( i) whether or not XP will be sold beyond June and
(ii) whether MS will be releasing "Windows 7" early and
inflict yet a whole new round of pain and suffering on us

this post does not qualify as an inflationary tactic at this point in time.

P.S. I used Vista because I needed an example that was fresh in people's minds, but yet, not necessarily the biggest ire of the day.
# Posted By the doctor | 4/9/08 5:57 AM
Hi Jason Busch,
I have a Del laptop bought nearly 12 months ago - Vista business. It came with a Del copy of Office 2007. I thought I was going crazy till I found this thread. Exel and Outlook are my problems. Outlook keeps freezing and I have to close and re open. Excel is very slow - So, can I re load outlook and excel and ask for a different version somewhere when I load. ie Office 2003. And just on those 2 programs? Sorry, I am not good at this stuff. Just desperate!
Kate
# Posted By kate | 4/12/08 3:05 PM
I can share the misery that most of you have endured, and I am still on XP Sp2. I recently upgraded to Office 2007 and got so frustrated with the lethargy of the system I installed Open Office to find a way out but compatiblity issues forced me back to try and solve the problem.

I think the fundamental problem of bloat and poor design cannot be overcome and is a sign of poor leadership within Microsoft. It is hard to imagine a situation where a technology leader such as Steve Jobs would have made the same blunder with Vista as Microsoft have made.

Anyway, here are some tips that you might find useful
1. Uninstall as much legacy 2003 as possible - look in the Software install sections of the control panel and you will see a few, but be careful
2. Free up as much spare space as you can on the C drive
3. This is a must - remove Microsoft's Instant Search - it is killing Outlook and just about everything else - search the web for the best way of doing this (Install Google's in place)
3. Get a product like RegClean which will do a good job of finding all the redundant registry settings, which can cause many common problems.

After you do this you should find a bit of improvement such that Powerpoint and Outlook become somewhat useful. I can't wait for a future without this total dependency.
# Posted By Alex | 4/15/08 8:36 PM
I have a new Dell laptop with 4 gb of memory with Vista Ultimate and Office 2007 preinstalled by Dell. Outlook is used for email via exchange server. The laptop was purchased in September 2007. All recommended updates for Office and Vista are installed. The cyberlink product wasn't preinstalled on the machine.

Office 2007 has worked great for the most part. Sure the ribbons were tough to get used to but since then I have found that Excel and Access are far superior to the previous versions of the product. I am a heavy Access user and find I can be far more productive with it. My main analyst has reported the same thing with Excel 2007. We also have a number of users running XP with Office 2007 without any problems.

I am having problems with Outlook. It loads ok but I experience periodic "hangs" were I see little or no activity for a few seconds. This hang occurs a few times an hour I would guess but I haven't timed it. It is very annoying. This issue alone prevents me from recommending more Vista installations. I feel the issue is specific to Outlook 2007 with Vista rather than Outlook 2007 itself however. I've checked the various posts recommending changes and have disabled a few of the add-ins within outlook including business contact manager and microsoft sharepoint colleague server.

Anyway, I definately want a fix but my experience has definately not been as negative as some of the other users who've posted here.
# Posted By Matt Burdusis | 4/16/08 11:01 AM
I just purchased a Dell XPS M1330 and loaded MS office 2007. I have a 2.2 Ghz process, 3GB Memory, 160GB Hard drive @ 7200rpm. This was a costly investment but the machine runs slower than my previous IBM T60 that had just 768MB Ram and a 40GB hardrive @ 5400rpm. I am very discouraged with the performance. Outlook keeps telling me that I need to be online to correct the issue (while I am actually online)...I reloaded the Office program three times and it still has not been corrected....
# Posted By CMB | 4/21/08 3:37 AM
I am skeptical of many of these posts. Bought high-end Sony laptop with Duo and 2 GB memory just a week ago, with Vista Business and trial version of Office 2007. Overall, it is much slower than XP/2003, especially in Outlook and Excel. To be honest, I like the new Vista look and feel, but I am not sure about all the new menu ribbons in Office. Miss doing everything from one screen - now I am always searching for functions that I can't find. Very annoying in Powerpoint! But for all the new look and feel of both Vista and Office, the ultimate disappointment is in the speed. If you are a power user like I am, you will see it immediately and drive you mad. Should be enjoying the fastest computer and software on the market, but instead it feels like my computer is dragging an anchor. Probably will buy Office 2003 and live with Vista.
# Posted By Pat | 4/21/08 9:52 PM
Another concern I am not seeing here but I consider significant is in Word 2007, the files are saved as docx rather then docs. In my business, many of my clients have not and will not upgrade. If a document is saved in Word 2007 - it automatically takes the new format. All the prior documents created, if opened in Word 2007, will also convert up. I neither have the time or inclination to keep a directory of converted to Word doc files and I know my clients will not buy in to the free conversion kit. I'm left with clients that when they receive a docx file will just call to have me send a doc. Too darn confusing for clients and time consuming for me. Anyone else with this concern? I think Redmond is looking at their bottom line and not thinking of the needs of their clients! Comments?
# Posted By Michael Atkinson | 4/24/08 9:15 PM
I have an HP Pavillion dv6000, Vista Business and Office 2007.
Outlook has become virtualy unuseable, not responding, have to close with Task manager and then have to restart computer as Outlook then refuses to open. I am restarting the computer more than 10 times a day and it is crippling the amount of work I can do.
Vista and Office are up to date. There are no solutions to the dozens of error messages that have been sent.
Office 2003 seems the only answer.
It did work well but sometimes very very slowly for the 1st 3 months but is becoming increasingly useless.
# Posted By Bruce Fraker | 5/1/08 8:53 PM
I've managed to get Vista Business & 2007 to work relatively seamlessly on a P4 2.4 core duo.
But really, I'm left with a "wtf is this crap?" experience.
My migration to openSUSE continues.
# Posted By Steve | 5/7/08 6:56 AM
For work with Office files,use-<a href="http://www.recoverytoolbox.com/repair_ost_file.htm...">vista ost repair file</a>,repair *.ost files, when they are corrupted or not accessible by Microsoft Exchange Server,firstly, you can convert your *.ost to a *.pst file, that can be easily opened by any mail client, compatible with Microsoft Outlook, it can be also forwarded to any PC and opened under another user account,can extract your files separately, it means, that the program will create a folder, where all of your contacts, emails and tasks are stored in *.eml, *.txt and *.vcf formats.
# Posted By Alex Krenvalk | 5/9/08 5:44 AM
I run Vista Ultimate and Office 2007 Enterprise on my PC and it runs flawlessly.
# Posted By Someone | 5/18/08 4:52 PM
Vista may be one of MicroSoft's worse piece of garbage yet. I hate those bastards!
# Posted By Vista Sucks | 5/30/08 9:59 PM
several months back I ordered a DELL D630 pre loaded with Outlook 2007 but I requested XP...it was very, very slow...I am not a techie, but had our IT guys look into it...eventually I sent the machine back and got a D430...but it's the same...it's just plain slow...now I see I am not alone
# Posted By wmc | 6/8/08 3:12 PM
I have an HP Pavillion dv6000, Vista Business and Office 2007.
Outlook has become virtualy unuseable, not responding, have to close with Task manager and then have to restart computer as Outlook then refuses to open. I am restarting the computer more than 10 times a day and it is crippling the amount of work I can do.
Vista and Office are up to date. There are no solutions to the dozens of error messages that have been sent.
Office 2003 seems the only answer.
It did work well but sometimes very very slowly for the 1st 3 months but is becoming increasingly useless.
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# Posted By java ear | 6/10/08 2:08 AM
Recently I have lost my pst file. I have tried many tools but unable to recover my file.My colleague suggest me to use pst repair software.I recover all my pst file with the help of this software.It is easy to use and provides robust and powerful recovery.This software supports all the version of outlook.Download the free trail version to check the recovery capability of software from the site:
http://www.repair-outlook-pst.com/
# Posted By Mahendra | 6/25/08 2:40 AM
Whilst trying to Print emails in Outlook 2007 I am frustrated to find that I have to print every page and cannot select just one page or current page as I can in Word 2007. Ie if I receive an email and reply to it and that email happens to be 7 pages long, I end up having to print 7 pages every time and cannot just select the front page. Thus I am using loads of paper and wasting printing ink and time. Can anyone help with this ie can I change the dialog box so that it appears the same as Word 2007, or is there a simple route each time I wish to print one page?I have tried looking this solution up on the Microsoft Outlook website but have had no luck.Thanks.
# Posted By Belinda | 6/26/08 7:22 AM
I fully understand why Gates is leaving - the talent behind many of the office products etc.. left long ago - the releases of Vista, Office 2007 are a clear example of how a company self implodes. Performance, usability and stability are no longer part of the "code" of conduct of its staff.
# Posted By Brian | 7/1/08 7:12 PM
I was using outlook, came across window live mail and thought I would try it. ever since then I cannot even open outlook getting error message "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall outlook." I cannot reinstall outlook as i do not have the disc -- the program was already on my PC when I bought it. I need to get my outlook and outlook emails back. I am using Windows Vista and Microsoft Small Business 2007 (which said is has outlook but doesn't). Could Vista be the problem?? Is there any save at all for me? I did try the trick of renaming mapi32.dll file but that did nothing. SOMEONE.....please help please -- send me email of your solution -- or if you know where I can find outlook program to reinstall ....
# Posted By Cheryl Wallace | 7/22/08 6:04 PM
Anyone having fun with sending mail with either links and/or attachments where Outlook goes into a frenzied non-stop repeated send/receive that can only be stopped by using ALT-CTL-DEL to get to the task mgr and kill it? Only happens on Vista (Business on my desktop, home on my laptop). Office 2007 runs fine on my laptop's XP partition, but this vista thing has me using 2003. Have seen very little help on this.
# Posted By Me, MKC | 8/6/08 8:32 PM
Nice link Jason. I know everyone has there own "personal" computer issues, but I deploy hundreds of computers at the business I work at which includes Vista and recently Offcie2007. It IS DEFINATELY slower than xp and office 03 more often than not. It is more than resource intensive as well. I suppose some people may have lucked out but on a consistent basis Vista is more problem prone and slower as is Office 2007. All clean images/installs.
# Posted By JP | 8/8/08 11:02 AM
I heard about not bad application-<a href="http://www.recoverytoolbox.com/pst_viewer.html">pst file viewer</a>,
will help you to restore your data from files with *.pst and *.ost extension,tool will work under all supported versions of Microsoft Windows operating system, as well as with Microsoft Outlook,pst viewer can retrieve all contents as a number of files in *.vcf, *.txt and *.eml formats,converting of recovered data into a *.pst file, that can be opened by any mail client or viewer .pst file, compatible with Microsoft Outlook, file size will not exceed 1Gb.
# Posted By zlatan24 | 8/23/08 11:39 AM
I tried Office 2007 and found it an UNMITIGATED DISASTER.
With over 150 Gb empty space on my hard drive, Access would not run because of "insufficient space on drive C".
Many of the features I use regularly and need for my work have been removed from Word. It was also most annoying that whenever I tried to save a file I got a message saying I should upgrade the file to the new format; it takes no account of the fact that the overwhelming majority of my clients cannot read files in the new format. I could not find any way of removing that disruptive prompt.
In the end there was no option but to use the all-important Restore Point I had created before installation.
# Posted By Frank Dowling | 8/25/08 6:12 AM
how do you uninstall the Cyberlink Outlook Addin? what is it exactly?
my Outlook '07 is terribly slow & crashes a lot...

anyone have any other suggestions?
# Posted By will | 8/28/08 12:46 AM
One year later, the nightmare continues. I only wish i had seen this post prior to purchasing MS Office Small Business 2007 2 weeks ago. I am tech savvy as well, but after opening a ticket with MS Technical Support, 5 different MS tehnicians and six days of of them troubleshooting, the issues are still not resolved. I too am amazed that Microsoft has released a half baked product, Vista. I am now looking to down grade to XP so that i can at least utilize the $400 in software that I purchased. What a krock!
# Posted By perlgurl2179 | 8/29/08 7:40 AM
The true power of software is not in the number of features but how powerful it makes the end user. While the methodology Microsoft used to decide these interface changes seems driven by empowering the most inept group of users, it in my view fails the 5% of power users who produce 95% of the work for industry worldwide. At the very least, the dolts at Microsoft could have created a button to restore the original file and menu system; instead too many power users are wasting time Googling how to do even the most basic things like print, undo, save as, or select a print area. I imagine that within Microsoft there is a group of Office power users who despise this new 2007 interface as much as the rest of us. When a company purchases software, there is an expectation that the vendor will not do anything to seriously jeopardize security or productivity. Perhaps if there were a class action aganist Microsoft by businesses who have had their employee performance impaired by these unsolicited changes, Microsoft would be less likely to make such changes without greater end-user participation, especially by power users, the most productive employees in any organization. It's as though Microsoft takes its design queues from the old communist Politiburo model where mediocrity is rewarded and planning comes top-down from the Central Committee.
# Posted By Gregg | 9/10/08 9:09 PM
I was running Office 2003 on Vista and had horrible problems with Outlook 2003 locking up. I read somewhere about a problem with the Contacts Manager which is an optional module in the Office Suite.

I've never used this feature and in fact I accidentally installed it when I ran up my Vista machine and forgot about it.

As soon as I uninstalled it all of my Outlook 2003 problems on Vista went away and there was a marked and immediate improvement in the performance of Outlook.
# Posted By The Fey | 9/25/08 10:38 AM
Outlook 2007 requires special and different initial locations of the cursor whether one wants to drag an item from the inbox or the "sent items" box. Rather irritating! Why this feature?

In 2003 I could add multiple categories to an item in one action. In the 2007-version I need to add categories one by one. Also rather irritating.
# Posted By Asger Goth | 10/20/08 3:51 AM
I'm an IT staff in a company which decided to upgrade to 2007 6 month ago.

Just to give an idea to what i have to face, my tiny VBA run on excel 2003 which process 10 row of test data for 15 second...

It run 45 second on 2007...

On XP... (don't ask how slow it is on Vista)
# Posted By s03h4rt0 | 11/6/08 12:41 AM
It appears you are using a version of Raymond Camden's BlogCFC without the proper footer as required in the Apache License.
# Posted By Christopher Walker | 12/16/08 8:17 AM
First off let me say that Ray Camden <coldfusionjedi.com /> is an awesome asset to the web community in general and the ColdFusion community in particular. We've used BlogCFC since spendmatters.com launched. We've even given to his Amazon wish list :)

My understanding of the Apache License stipulates that attribution to Ray needs to live within the code and be present if the code is modified and distributed, not that a _visible_ attribute needs to be present in the footer of a file. Just to be sure, I pinged Ray, and it seems that is his understanding as well.

Thanks for the comment. We hope you keep visiting.
# Posted By Webmaster | 12/16/08 4:34 PM
I've had pretty much the same problems as everyone else and for what it's worth I tried this to solve my Outlook 2007 problems -

*install the following updates
1. KB933493, 2. 946983, 3. 952142
*remove IE add-ins
*remove Outlook 2007 add-ins
*checked the "Turn off Attachment Preview" box in the Trust Center and unchecked all of the options in the "Attachment and Document Previewers" section

last but not least I did this

*command "netsh interface tcp set global autotuninglevel=disabled"

and problems solves.

As for Microsoft - it's shameful how they can get away with revolutions that force people to take a step back in productivity.

Not long returned from Ukraine where I noticed they've got a new sleeper train in operation. What amazed me is that it was exactly the same as the old 70's trains, but new with minor evolutionary refinements. It did work and they didn't break it. Microsoft - why can't you future proof? It'll come back and bite you...
# Posted By Alex Berry | 1/18/09 3:42 PM
Tried every suggestion on every forum I could find. Tried a different computer, a different server, a fresh OS install, disabling add-ins, etc. Cannot get Outlook 2007 to run on Vista. I'm experiencing the same thing described in this two-year old post, and Microsoft has yet to fix it. I am at a loss to explain how this could possibly be.

I'll now reluctantly go back to Outlook 2003 after getting used to the Outlook 2007 features while running the app reliably on XP. If I have problems with that, I'll try the Windows 7 beta, and if that doesn't work, I'll hang my head in defeat and go back to Outlook 2003 on XP.
# Posted By Jonathan D | 2/2/09 8:38 PM
There is good tool which works with outlook files-importing ost files into outlook,as is known software is free,utility can read *.ost files and extract your mails, contacts, tasks and calendars from it,can be extracted, as a list of files in *.eml, *.vcf and *.txt formats, another option consists in exporting of recovered content into a file in *.pst format, that can be easily read by Microsoft Outlook or any other compatible mail client,allow to perform import ost files to Outlook just in several mouse clicks: you should open a file to be recovered for importing Outlook ost file into Outlook, than the file is analyzed and you can see a preview,showing message headers,can proceed with ost file import and importing ost file MS Outlook and import ost files to Outlook,allows ost file import, importing ost files into Outlook and repairing *.ost files fast and easy.
# Posted By importing ost files into outlook | 2/12/09 1:51 AM
Its really too slow and pathetic using vista with outlook 2007, i was using the combination in my latest dell laptop. it made my system so slow and outlook now and then was corrupting. that i have to switch back to XP and outlook 2003. I was totally frightened using outlook 2007 with vista.

i sometimes felt that my outlook is corrupted and i get it repaired but now i know the problem. So i recommend not to use outlook 2007 with vista to any one.
# Posted By PST Repair | 3/24/09 2:36 AM
This post just got me so riled I had to comment.. FIrst off thank god there are others who have some background in PC's that also agree on the pathetic new OS and Office 2007.
I am rather well versed with pc's and electronics and it just happens to be part of my profession. I also work for a very major exotic car dealer (as IT/AV tech) which purchased over 20 new pc's of various brands and hardware layouts for a new location. PC's "designed for vista" etc. What a crock. Of those machines NONE operate at an acceptable level. They have numerous crashes which windows offers to find a solution but never does. ALL updates available have been done! Oh, lets not forget about the rediculous learning curve for almost anything vista or Office 07 related. Its not even like you can figure your way thru the prog using "common sense".

So I ask Microsoft this... why is it, an entire company of employees of all levels of PC knowledge, using a variety of PC brands and hardwares cant seem to go a single day without having major issues Vista related or Office related?
# Posted By JP | 3/25/09 12:48 PM
A flame war by any other name...
# Posted By Arnold | 4/20/09 2:15 PM
I have two new laptops both with 4 GB Ram and 320GB hard drives. I have Vista Premium Home and Office 2007 installed. Everything with Office works fine except Outlook. Outlook keeps crashing, normally after clicking on send after composing an email. Once that happens the draft is lost because Outlook has to be restarted. It happens on both laptaps regularly. I am not technically versed and would like to know what I can do. I have found a website offering a fix, but do not trust it http://www.zaperrors.com/?t202id=111728&t202kw...

Anysuggestions from anybody?
# Posted By Frederick | 4/27/09 10:40 AM
Our company has XP Pro as the the standard OS. My personal machine only has 500 M RAM. I told IT I did not want office 2007. Well they did an automatic install. This thing is horrible. Its not that Im an older guy who doesn't want to change with a pretty ribbon. This thing sucks up RAM and hits the hard drive swap file so often sometimes I can only run one application at a time. So apps will not start at all or close, or everything goes into a not resonding state. Next - check task manager - Winword has 10 or 12 processes going even when word is not running. And half these processes are 20-30 Megs each. So to shut down the machine you have to kill these off at a risk of corrupting some doc (but what doc if its not open?). I agree this is total garbage. Our company has several thousand people and can't even imagine how much money they spent to be *less* productive than before? I might use Notepad and then paste it in my docs at the end so I dont have to suffer and actually get something done. I also got this junk for my daughter at college and now I feel guilty I subjected her to this and might be hindering her education. I failed as parent by getting her Office 2007/Vista. She wants a mac next and I'll get her one if I can.
# Posted By nim-rod | 4/29/09 4:33 PM
I have an XP workstation with 3 GB of RAM and over 200GB of diskspace, yet Office2007 manage to spoil my day everyday. it is slow, and horribly unstable. I tend to keep many emails opened on my desktop trying to catch up with many tasks and work requests, yet since our IT department upgraded to Office2007, I get the worst nightmares when Outlook freezes or sometimes stop drawing the windows and I lose the emails that I have opened. Basically the emails stop drawing on the screen and the buttons become unclickable. Also Outlook is extremely slow when I type. Other Office applications like Excel or Word crash all the time for no obvious reason, although they restore the document but having a document crashes right after you opened it tells you tons about the reliability and stability of the application. I have no idea why the pin heads at our IT department decided to replace Office2003 with this crap. Do we have to suffer for the start every few years when MS releases a new version of Office? Office2000 was good enough, why MS keeps sucking our money with these new releases? If I want their new feature then I'll pay to upgrade to it, but after all I cannot blame them but have to blame our brain dead IT department.
# Posted By SK | 6/17/09 7:06 PM
I don't like the vista, When I removed this program and asked outlook not to re install it, outlook and the computer started screaming again. http://www.digital-camera-batteries.net
# Posted By mydigi | 7/3/09 7:32 PM
You all are making me nervous.

It appears that Vista is the nightmare here. I run Office 2007 on my PC (3yr old Dell, Dual Core with 1GB RAM and XP) alongside Revit Architecture 2010, Inventor 2009 and AutoCAD 2010 and have experianced no slow downs whatsoever.

I like the new interface, and Autodesk has added it to most of their 2010 Products as well, which intergrates quite well on a regular basis. I am not experiancing the problems a lot of people are having.

No, I don't work for MSFT, nor am I a plant. I am just a User who likes the product. I don't run Vista, nor do I have any intention of running it. We will more than likely go to Windows 7 shortly after its release, but we have opted to bypass Vista as a whole.
# Posted By CADGuy68 | 7/21/09 2:03 PM
Good luck with the downgrade from Vista to XP. It was not possible on my HP machine as the drivers for al lthe hardware were Vista dependent. The f**kers!
# Posted By Rich | 7/22/09 9:26 AM
I was a fairly competent XP user but heading overseas, I wanted a new Dell to take. Unfortunately, it had to come with Vista they said. I have an Office 2007 release from work with permission through MSFT to install on my personal computer.

The single greatest mistake I have ever made with computers.

I can't get Outlook to send or retrieve email. It did for a week then I lost the ability to send. Another week and retrieval quit. Just quit. All the setups look correct but more importantly, I didn't do anything to change them when they did work.

The machine is much slower then my previous notebook (3 years old) with XP and Office 2003. I loved how it worked. This one is very difficult to setup and tweak. The interfaces make no logical sense. And it hides a lot of administrative programs so I can't disable or reconfigure trying to improve performance.

What I wouldn't give to have XP on this machine.

Vista is so bad that MSFT should give version 7 to all Vista users with a personal apology.
# Posted By Kent | 8/4/09 12:06 AM
I bought laptop with XP. Few days ago I installed free version of windows 7 http://www.picktorrent.com/torrents/99/windows-7/ . It warks very fast!
# Posted By ikaje | 8/11/09 6:57 AM
My Outlook 2007 spins up my external hard drive everytime i click on a message. It seems as though Outlook is trying to access my external Hard Drive, but i have NO .pst nor .ost files on my external HD, i only have Pictures, .jpg, .gif, etc. etc.

Why would Outlook need to access my external HD?

Outlook 2003 is a better product in every sense.
# Posted By Kristen | 8/18/09 11:15 AM
however i was unable to load windows 7 over vista which came installed from the manufacturer in my hp..
# Posted By george | 8/20/09 4:21 AM
It's funny how many individuals can come forward with real issues, but for every one that is posted there is a rebuttal from someone claiming that they and 500 people that sit next to them have no problems. I found this article by googling about 2007 pausing for 10 seconds every time I try to make any change to any field/object in excel or access in compatibility mode. I challenge anyone who has no problems to explain why they are hunting these articles down in the first place. Any takers???

But seriously, I work in excel and access with 2003 files because Microsoft decided to completely do away with so many important functions that I literally cannot convert my files without making them useless; anyone know why I have to wait 10 seconds for each change I try to make?
# Posted By EJ | 9/17/09 4:19 PM
On my computer when I went over the threshold it would freeze and I could read how much memory had been used.
# Posted By used computers | 12/14/09 10:53 AM
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