Are Ariba and Emptoris Placing Two Different Customer Bets?
It should be clear which vendor views the CFO as their natural ally and champion. And that's Ariba. Even though Ketera is speaking a similar language these days to Ariba, they don't yet have the critical mass -- at their current size -- like an Ariba to make procurement into a finance-driven issue on a global basis. Ariba's investments and partnerships in EIPP and their supplier network show a clear strategy towards embracing issues which a CFO can get his head around. But to make procurement speak the language of finance -- and to get CFOs to make investments in procurement -- will require visibility and analytical tools and interfaces that not only help impact finance-driven metrics, but also lower the types of business risk that keep CFOs up at night.
Emptoris, in contrast, is talking the language of not just procurement, but of operations professionals. These might be supply chain leaders or business unit heads. Emptoris' language and focus on areas such as globalization -- and its implications on trade and operational business issues -- at their International User's Conference suggests to me that we'll see Emptoris continue to make product development and acquisition investments that more closely tie procurement into the operations of the business. But don't confuse "operational" areas necessarily with supply chain planning, forecasting and execution types of applications. Perhaps this will include better multi-tier sourcing as well as contract, performance and quality management. Or maybe it will take Emptoris in new directions we can't even think of yet. Regardless, it's clear to me from a long-term perspective that Emptoris' customers will not just be the CPO or VP of procurement, but executives on the operational side of the business in general.
As I mentioned at the start of this post, sourcing will continue to be the primary battleground for both providers. But my guess is that rather than continue to bludgeon themselves with aggressive reductions in price points -- Ariba has in fact developed a reputation in certain circles of the market the past year for its aggressive pricing of sourcing software -- we'll see investments in innovative features and services that will create differentiation among the two players. Who will win the sourcing market? I'm not sure. At this point, with the Procuri deal closing sometime later this year if all goes as planned, Ariba will have a significant advantage from an overall installed/hosted base and services capability perspective. Emptoris, in contrast, has fewer customers, but often more advanced deployments from both a solution capability and reach perspective.
What do you think? Are Emptoris and Ariba headed down different customer paths on the periphery of procurement, or do you believe that the fight for victory in the sourcing market will continue to keep them sparring on the same battlefield?
- Jason Busch





From my experience using both the Procuri solution and the Emptoris product in past lives I have observed deep implementations of both products. We found the Procuri product so easy to use that we had odd users coming on board to use the product for one time buys in addition to strategic sourcing we did across business units and geographies. I am sure that Emportis users do the same but I not sure how you came up with your statement which sounds like fact but may just be opinion.
Can you clarify?
It's nice to see thoughtful posts.
There are companies in this marketplace (Iasta, for example, with its 536% growth rate) that are comfortable with reasonable profit margins, have been in business for years, and have been successful producing products that users find approachable and effective.
So with that in mind, perhaps Ariba's acquisition of Procuri puts them in a stronger overall position than many expeceted it to.
Good insights ... thanks for chiming in. Far too few practitioners are willing to put a stake in the ground on these virtual pages. They "lurk" but don't offer up their opinions often enough!