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March 11, 2010

 

Is Aberdeen an Analyst Firm Anymore?

Over the years, Aberdeen has put out some great research (and analysis) in the Spend Management world. But I fear that of late, the quality of analysis is not where it used to be -- despite the quantity of it -- as witnessed by briefs like this on the E-Sourcing space. In looking at this recent paper on the direction of the E-Sourcing market, I learned nothing that I've not already read about on other blogs in the sector (e.g., Sourcing Innovation, Supply Excellence, E-Sourcing Forum).

Perhaps this is why Aberdeen's leadership has said a number of disparaging things about blogs of late behind the scenes (according to a number of sources I have). This is a shame, as I believe that blogs and analyst research is complementary. Witness, for example, how AMR and Spend Matters have worked hand-in-hand as the primary analyst / media outlets to drive interest in supply risk management, a topic that should be on the minds of all procurement and operations executives.

Alas, I would suspect that Aberdeen will continue to move even further away from providing insight and analysis in its writing, focusing instead on the survey, benchmarking and KPI work that fit in so well with the lead generation activities of its parent company. But if this becomes the case, why not offshore all the survey work in the first place, getting rid of the "analyst" component of what they offer? Well, that might make it hard to host the "CPO's Agenda," a new material source of revenue for the firm.

Hmmm ... maybe on second thought that might not be such a big deal after all (especially if you dig into the demographics of the event). After all, if you look at Aberdeen's own survey data which much of the research for that event is based on, it might as well be called the Manager's or Director's Agenda (since the majority of Aberdeen's research respondents and participants fall into those demographic buckets).

Note: This post is not meant as a knock on either Vance Checketts or Andrew Bartoloni, two very talented and highly ethical individuals who run Aberdeen's Supply Management practice (and who have put out some other solid research when given the opportunity). Rather, it is an indictment of the direction the firm leadership is taking Aberdeen in (which emphasizes quantity over quality and data over experienced analysis). And don't give me the growth argument to justify Aberdeen's value. Revenues, after all, are a trailing indicator of reality, especially when they're provider-based. So where does this all lead? In my book, Aberdeen is not an analyst firm anymore -- they're a lead generation shop that happens to be in the research business as a means to an end (with a number of exceptional talented experts -- such as Jim Brown -- who are underappreciated by firm leadership).

- Jason Busch

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Comments
Aberdeen's problem has never been a lack of talent. It's what the "analysts" are told to do and the direction they must go down. Having been in this world and knowing Aberdeen, I think the suggestion to push the "analyst work" offshore is a smart one. After all, if you can have low cost offshore analysts interpreting survey data, it will make the model even more profitable than it already is. Regardless of whether Aberdeen is an analyst firm or not -- I think they're most certainly not -- the new model is a perfect fit with low cost labor.
# Posted By former analyst | 1/15/07 6:18 AM
I heard a great description from yet another former Aberdeen analyst today (second hand, but still a great comment) - "working at Aberdeen is like doing research with a gun to your head". That only works for a limited period of time. I'm not sure that even off-shoring the writing would work long term. Even low cost sourcing countries have laws about slave labor.

The thing about blogs is, they represent the ultimate democracy. People can say whatever they want - completely uncensored. It is up to the reader to decide what is true and what is not. This is anathema to those who seek to control everything around them. That's why Aberdeen leadership doesn't like blogs. They can't control or spin what is said.

The company has a serious leadership problem. Very serious. These few may have had their pockets lined, but they have lost their souls. Good luck to them.
# Posted By Another Former Analyst | 1/15/07 7:55 PM
Now wouldn't that be something.... Jamie Bedard walking into his infamous Monday morning meetings kicking and screeming and yelling in Hindu at his out-sourced analysts.

I hear that the Parent company has sent Jamie to Management Training.

Aberdeen never was an analyst firm, it has always been a lead-generation firm - and a poor one at that.
# Posted By Thankfully Former Aberdeen employee | 1/16/07 9:32 PM
Interesting scenario...I wonder if Jamie could learn how to say "fricking" in Hindu....
# Posted By Also Former Aberdeen Analyst | 1/17/07 8:59 AM
Hindi, not Hindu.
# Posted By Nothere | 1/29/07 5:32 PM
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