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August 20, 2008

 

Apple's Risky iPod Supply Chain

Over on BCP Confidential, a Ziff David blog, Nathaniel Forbes offers a great example of why companies cannot afford to ignore global supply risk. In his post, Forbes poses the question: "Could a typhoon in Manila affect what teenagers in Minneapolis find in their Christmas stockings? I sure think so." And he's right. Forbes goes onto explain how the Philippines is a hub of high tech manufacturing for a range of components and assemblies that go into technology gadgets such as Apple's iPod. He then drills down on the Apple's supply chain for 1.8 inch disk drives that are a key component in iPods. It turns out that Apple's two suppliers for these parts are competitors located in the same neighborhood.

Now this might not be such a bad thing if there were not such an array of geographic risk elements built into the regional sourcing equation. What types of risk? Well, try an active volcano located less than 20 miles away, proximity within an earthquake zone (which makes San Francisco’s seismic activity look tame), and the very real threat of tropic storms and typhoons. And that's not even considering that the area around the plants is "subject to regular flooding from storm water, blocking ingress of people and egress of goods ... [the factories] even sends people home early when a serious storm is forecast, because of the risk that the roads will be impassable."

I won't steal the rest of Forbes' supply risk thunder. So read the rest of his post for yourself, as the detail on the suppliers' inventory levels and buffer stock are even more shocking. Needless to say, Apple's iPod supply chain comes away looking quite risky indeed -- there's certainly nothing nano about it! One wonders if Apple even considered the concept of supply risk before deciding to conduct a dual-source strategy from 2 competitors located less than a mile of part in one of the most geographically unstable parts of the world. My guess is probably not. They're too busy expanding the marketing budget and trying to get the darn things even smaller.

- Jason Busch

Comments
A recent teardown analysis from iSuppli stated the cost of iPod parts to be less than 50% of selling price. So as a tradeoff for lower cost from Philippines, Apple can afford to hold higher safety stocks along its supply chain. Seagate used to be the supplier of hard disks for iPod mini. They could/should have some sort of contract with seagate for sourcing to chinese iPod factories in times of emergency. It is surprising to see Apple, credited for creating the predatory supply chain for iPod, ignoring this critical risk in its supply chain.
# Posted By Senthil Nathan | 11/3/06 8:38 AM
Jason, Personally I think what would be very high value to the marketplace right now would be a decision support tool that allowed a sourcing manager to trade off cost savings against risk when developing sourcing strategies, e.g. if I reduce suppliers from 8 to 2, increase inventory turns from 12 to 24, and begin sourcing 30% of my spend from LCC sources, (i) what are my projected cost savings and (ii) what is the increased probability of a supply shortage, late delivery, exchange rate-driven cost increase, and/or quality non-conformance? Users can then select the supply strategy that best fits their personal risk/reward preference. Keep the tool usable and intuitive, though...definitions of "risk" that need an MBA to help you understand them are not what's needed...probability of an undesirable outcome (e.g. probability of delivery performance falling below 98% in the next 12 months) would be a more pragmatic example of a risk factor.
# Posted By Mark Usher | 11/3/06 3:37 PM
Senthil and Mark,

Great thoughts. Mark, I've heard of some custom modeling tools in the market that folks are using to quantify and model risk, but nothing packaged and off of the shelf. Happy to discuss, though! The time has certainly come from an app that can do this.
# Posted By Jason Busch | 11/3/06 8:29 PM
Yes, What'sBest? from Lindo Systems and @Risk from Palisade are a couple tools I've used to model operational risk in the past. Having said that, in my opinion the power of the supply risk tool we're talking about won't be in the sophistication of the risk modeling algorithm but in the collection and use of the internal and third party data needed to calculate supplier risk factors for suppliers that get rolled up to commodities and in a savings estimation model that will calculate incremental savings from deltas in user-defined redistribution of spend across suppliers, changes in inventory turns, etc. User then plays around with scenarios to see effects of sole sourcing and LCC on risk probabilties and savings etc.....am in middle of scoping out func. requirements of such an app now...will certainly keep you in loop!
# Posted By Mark Usher | 11/4/06 8:43 AM
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